Accomplished FOH Supervisor at Bel-Air Grill, adept in enhancing guest relations and food safety compliance. Spearheaded a training program boosting staff efficiency and cohesiveness. Skilled in POS system operations and Microsoft Excel, ensuring seamless financial transactions and operational excellence. Proven track record in policy enforcement and staff motivation, significantly improving customer satisfaction and dining experience.
Hi, I’m
Reagan Daniels
Knoxville,TN
Summary
Overview
3
years of professional experience
1
Certification
Work History
Bel-Air GrillKnoxville, TN
FOH Supervisor
01.2024 - 10.2024
Job overview
- Managed day-to-day restaurant-wide operations to keep customers and employees satisfied
- Performed cash handling activities and secured nightly bank deposits.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Frequently updated and maintained our POS system, ensuring accuracy.
Bel Air GrillKnoxville, TN
Host/Server/To-Go Specialist
05.2021 - 10.2024
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took to-go orders by phone, maintaining a professional and kind composure, and ensured quality and customer satisfaction..
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality..
- Handled cash transactions accurately, contributing to a well-balanced till at shift's end.
Education
Halls High School
High School Diploma
05.2024
University Overview
Certification
ServSafe manager Certification - July 2024-July 2029
Skills
- Employee Scheduling
- Policy Enforcement
- Staff Motivation
- Food Safety Compliance
- Staff Management
- Quality Standards
Accomplishments
Accomplishments
Developed and implemented a FOH training program to lower our staff turnover rate and prioritize our customers' experience.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FOH Supervisor
Bel-Air Grill
01.2024 - 10.2024
Host/Server/To-Go Specialist
Bel Air Grill
05.2021 - 10.2024
Halls High School
High School Diploma
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