Reagan Finley
Austin,TX
Summary
Accomplished leasing specialist with excellent skills in customer service, telephone etiquette and issue response. Detailed knowledge of Austin market with experience in working luxury apartment sales. Skilled in social media engagement with marketing through Instagram and Facebook. Excellent grasp in people to people relationships and building lasting rapport
Overview
2
2
years of professional experience
Work History
Leasing Specialist
Berkshire Residential Investments
Austin, Texas
12.2021 - Current
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Showed apartments to potential tenants and answered questions regarding community.
- Collected, completed and processed lease applications.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Created and submitted daily reports on leasing activities.
- Developed and implemented tactical marketing plans.
- Hosted and organized resident events to meet and greet.
Leasing Consultant
RPM LLC
Austin, Texas
06.2021 - 12.2021
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Responded to messages and inquiries from various prospects and used listening skills and open ended questions to engage on their interests
- Conducted property showings to highlight features, answer questions and redirect concerns to close the lease
- Called prospects and existing residents to keep up the relationship and engage with their needs and wants.
Sales Associate
Cherry Blow Dry Bar
CYPRESS, TX
03.2019 - 01.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Developed, marketed and sold monthly memberships up to $300
- Engaged with customers to build a personal connection and sustain a long lasting relationship
Education
Bachelor of Science - Communications
University of Houston - Victoria
Victoria, TX05.2023
Associate of Science - Communications
Blinn College
Brenham, TX05.2020
Skills
- Sale and Rental Recordkeeping
- Decision Making
- Social Media Engagement
- Relationship Building
- Property Showing
- Work Planning
- Customer Relations
- Multitasking and Prioritization
- Rent Pricing Optimization
- Tenant Eligibility Determination
Accomplishments
- Achieved 21 leases by introducing Instagram algorithm to get our property on the explore page
- Collaborated with Trucksters a food vendor to organize a resident event at The Santal.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Leasing Specialist
Berkshire Residential Investments
12.2021 - Current
Leasing Consultant
RPM LLC
06.2021 - 12.2021
Sales Associate
Cherry Blow Dry Bar
03.2019 - 01.2020
Bachelor of Science - Communications
University of Houston - Victoria
Associate of Science - Communications
Blinn College