Reagan Gordon
Chesterfield,United States
Summary
Dynamic Blood Collection Technician with the American Red Cross, skilled in venipuncture and apheresis collection. Proven ability to train and mentor new technicians while ensuring adherence to safety protocols. Exceptional communication and problem-solving skills foster a positive donor experience and contribute to maintaining a consistent blood supply.
Overview
8
8
years of professional experience
Work History
Blood Collection Technician/ On Job Instructor
American Red Cross
01.2024 - Current
- Conduct blood collection procedures according to safety protocols and standard operating procedures.
- Ensure accurate identification of donors, and appropriate labeling of blood products.
- Instructed new technicians in blood collection techniques, ensuring adherence to safety protocols.
- Conducted apheresis collection, adhering to protocols to maintain donor safety and product integrity.
- Performed apheresis collection to obtain high-quality blood components.
- Guided trainees in mastering blood collection procedures, emphasizing accuracy and patient care.
- Instruct new technicians in blood collection techniques, ensuring adherence to safety protocols.
- Maintain a clean and organized work environment to ensure the safety and comfort of donors.
- Monitor donor reactions, and respond appropriately to adverse events.
- Collaborate with other team members to meet daily collection goals, and maintain a consistent blood supply.
- Follow strict quality control measures to ensure the safety and integrity of the collected blood.
- Keep accurate records of donor information, blood products collected, and any incidents or issues that may arise.
- Maintain confidentiality of donor information, and adhere to all privacy regulations.
- Attend training and continuing education sessions to stay updated on best practices and procedures.
- Communicate effectively with team members, donors, and other staff to ensure smooth operations and a positive donor experience.
- Identify potential donors, and actively recruit them for blood donation.
- Participate in community outreach and recruitment events to promote blood donation and the mission of the American Red Cross.
- Adhere to all safety and infection control protocols to protect both staff and donors.
SPECIAL NEEDS INSTRUCTIONAL AID
Chesterfield County Public Schools
09.2022 - 12.2023
- Worked with children with behavioral issues to complete teacher implemented tasks.
- Maintain safe environment to prevent accidents and promote health.
- Provided emotional support to enhance well-being and coping skills.
- Provided support during classes, group lessons, and classroom activities.
- Provided support to help students with special and behavioral needs learn and grow.
- Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Maintained safety and security by overseeing students in recess environments.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
OFFICE ASSISTANT
Pristine Services
10.2017 - 09.2022
- Handled customer inquiries over the phone, ensuring prompt and efficient service.
- Provided phone-based customer support, maintaining high satisfaction levels.
- Managed customer service calls, delivering timely and effective resolutions.Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Executed thorough disinfection procedures to uphold hygiene standards in the office.
Education
Phlebotomy Certification -
Chesterfield Technical Center
Chestefield, VA11.2023
High School Diploma -
Patrick Henry High School
Ashland, VA08.2019
Skills
- Venipuncture techniques
- Apheresis collection
- Training and Mentoring
- Sample and specimen collection
- Specimen labeling
- Blood collection methods
- Communication skills
- Data entry
- Safety protocols
- Problem solving
- Adaptability and flexibility
- Customer service
- Decision making
- Leadership
- Multitasking
Timeline
Blood Collection Technician/ On Job Instructor
American Red Cross
01.2024 - Current
SPECIAL NEEDS INSTRUCTIONAL AID
Chesterfield County Public Schools
09.2022 - 12.2023
OFFICE ASSISTANT
Pristine Services
10.2017 - 09.2022
Phlebotomy Certification -
Chesterfield Technical Center
High School Diploma -
Patrick Henry High School