Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reagan Hearn

Lexington,KY

Summary

As a highly motivated and compassionate Certified Nursing Assistant who has just finished their state testing, I have a strong dedication to delivering exceptional patient care, I am eager to contribute my skills and passion for healthcare to Baptist Health. After my training and hands-on experience in assisting with daily living activities, monitoring vital signs, and ensuring patient comfort, I am confident in my ability to make a meaningful impact on the well-being of residents/patients.

My commitment to the field of healthcare extends beyond my current role, as my ultimate goal is to pursue further education and become a Physician Assistant. I am excited about the opportunity to apply my knowledge of medical procedures and patient care principles in a dynamic healthcare setting while gaining valuable experience that will contribute to my long-term professional growth.

I am dedicated to upholding the highest standards of patient care and building strong relationships with both residents and healthcare teams. By joining Baptist Health, I aim to continue expanding my skills and knowledge, laying a solid foundation for my future endeavors in PA school.

Thank you for considering my application. I look forward to the opportunity to discuss how my qualifications align with the goals of your healthcare team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Bartender

Nord Bay Capital
01.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items for approximately 30 customers at once.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Intern

Eastern State Hospital
04.2022 - 07.2022
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Create database that is still in use for real time tracking of coder productivity, with reporting capabilities.
  • Supported with creating project marketing materials to promote services.

Intern

VA Hospital
05.2021 - 06.2021
  • Greeted approximately 30 patients per day and assisted with medical appointment scheduling
  • Preparing and mailing important patient information.
  • Creating hospital organizational charts that reflected the chain of command.
  • Answered incoming telephone calls, took down messages, and provided information.
  • Delivered clerical support by handling a range of routine and special requirements.
  • Developed business, financial, and analytical skills needed for career.

Education

No Degree - State Registered Nurse Aid Training

Bluegrass Community And Technical College
Lexington, KY
02.2024

Bachelor of Science - Health Administration

Eastern Kentucky University
Richmond, Kentucky
05.2022

Skills

  • Medical Terminology
  • Data Entry
  • Strong understanding of HIPAA and privacy laws and ability to practice and enforce HIPAA guidelines and regulations
  • Strategic Planning
  • Use of Epic
  • Microsoft Applications
  • Vital signs monitoring
  • Teamwork and Collaboration
  • Meal Preparation
  • Basic Life Support
  • Documenting behaviors
  • Infection Control
  • Quality Assurance
  • Bedside manner
  • Direct Patient Care

Certification

  • CNA - Certified Nursing Assistant

Timeline

Intern

Eastern State Hospital
04.2022 - 07.2022

Intern

VA Hospital
05.2021 - 06.2021

Server/Bartender

Nord Bay Capital
01.2021 - Current

No Degree - State Registered Nurse Aid Training

Bluegrass Community And Technical College

Bachelor of Science - Health Administration

Eastern Kentucky University
Reagan Hearn