Reagan B Lasher
Santa Ana,CA
Summary
Dynamic art and music loving team leader with a strong background in event planning and guest engagement. Skilled in optimizing workflows and ensuring safety protocols, contributing to seamless operations and memorable guest experiences.
Overview
5
5
years of professional experience
Work History
Attractions Cast Member
Walt Disney Parks and Resorts
Anaheim, CA
03.2024 - Current
- Provided exceptional guest service by effectively engaging with visitors and addressing inquiries.
- Facilitated attraction operations by monitoring safety protocols and ensuring compliance with operational standards.
- Collaborated with team members to optimize workflow and improve overall attraction efficiency.
- Conducted regular equipment checks to ensure functionality and safety for guests and staff.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Engaged with guests to ensure timely assistance and satisfaction during peak periods.
Water Safety Instructor
Aqua-Tots Swim Schools
Orange County, CA
09.2021 - 03.2024
- Delivered tailored swim safety lessons to enhance skills and ensure safety for diverse student groups within limited time frames.
- Facilitated engaging group activities, fostering teamwork and communication among students.
- Conducted regular assessments to evaluate student and instructor progress and provide constructive feedback.
- Collaborated with parents to address concerns and enhance student learning experiences.
- Conducted training for new swim instructors on effective teaching techniques while actively instructing students in swim lessons.
- Oversaw multiple instructors simultaneously to ensure operational efficiency and provide immediate support when needed.
Lifeguard
Knott's Soak City
Buena Park, CA
06.2021 - 09.2021
- Monitored pool activities to ensure guest safety and adherence to facility rules.
- Provided immediate first aid and CPR in emergency situations, maintaining composure under pressure.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Arts - Business Entertainment And Hospitality Management
California State University, Fullerton
Fullerton, CA05-2028
Associate of Arts - Business
Santiago Canyon College
Orange, CA05-2025
Skills
- Event planning
- Event setup and breakdown
- Time management
- Decision-making
- Guest management
- Team leadership
- Entertainment booking
- Organization
- Team coordination
Timeline
Attractions Cast Member
Walt Disney Parks and Resorts
03.2024 - Current
Water Safety Instructor
Aqua-Tots Swim Schools
09.2021 - 03.2024
Lifeguard
Knott's Soak City
06.2021 - 09.2021
Bachelor of Arts - Business Entertainment And Hospitality Management
California State University, Fullerton
Associate of Arts - Business
Santiago Canyon College