Reagan Peters
Cape Girardeau,MO
Summary
Knowledgeable about security policies, resources, and strategies for building strong and productive relationships with staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resident Assistant
Southeast Missouri State University Cape Girardeau MO
Cape Girardeau, MO
08.2021 - Current
- Fostered development of relationships among 34 students within dormitory-style living space
- Organized social events and programs to help create relationships between residents
- Developed positive living environment for residents, ensuring all conflicts were resolved in an effective manor
- Managed administrative duties, such as incident reports, room transfers, maintenance requests, and budgeting
- Guided and counseled residents on academic and personal concerns and questions
Bill Peters Hardware
Bill Peters
Marble Hill, MO
07.2020 - 01.2022
- Followed up with clients to verify optimal customer contentment following support engagement and problem resolution.
- Ensured high quality of service by organizing files and creating templates that utilize client's time more efficiently
- Established top customer satisfaction by taking inventory, ordering new merchandise, and working with distributors to create orders
Sales Associate
Bath And Body Works, Limited Brands
Cape Girardeau, MO
10.2020 - 10.2021
- Trained new employees on proper protocols and customer service standards.
- Guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to maintain excellent customer service.
- Managed problematic situations quickly and diligently to conserve apleasurable environment
Education
Bachelor of Science - Nursing
Southeast Missouri State University
Cape Girardeau, MO12.2023
High School Diploma -
Jackson High School
Jackson, MIssouri05.2020
Skills
- Inventory and Supply Management
- Behavior Observance
- Mediation Techniques
- Activity Oversight
- Active Listening to Understand
- Time Management
Certification
- Certified Narcan Administrator and Instructor
Timeline
Resident Assistant
Southeast Missouri State University Cape Girardeau MO
08.2021 - Current
Sales Associate
Bath And Body Works, Limited Brands
10.2020 - 10.2021
Bill Peters Hardware
Bill Peters
07.2020 - 01.2022
Bachelor of Science - Nursing
Southeast Missouri State University
High School Diploma -
Jackson High School
- Certified Narcan Administrator and Instructor
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