Summary
Overview
Work History
Education
Skills
Timeline
References
References
Generic

Reagan Shepard

Raymore,Missouri

Summary

Dedicated and hardworking with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Server/Server Trainer/Bartender

Texas Roadhouse Restaurant
Belton, MO
09.2016 - 01.2023
  • Work directly with guests to provide ultimate experience while dining in.
  • Established warm relationships with regular customers.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales by up-selling food and beverage items.
  • Trainer to new team members on restaurant procedures, menu items and performance strategies.
  • Establish goals for personal sales each shift.
  • Keep bar presentable and well-stocked to meet customer needs.
  • Adhere to state laws regarding alcoholic beverage services and customer regulations.
  • Assist in other areas of restaurant when needed. Kitchen and Carry-Out

Retail Sales Associate

Icon Pools
Belton, MO
04.2022 - 07.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained clean sales floor and straightened and faced merchandise.

Bay Host

Top Golf
Overland Park, KS
05.2021 - 07.2021
  • Answered customers' questions, recommended items and efficiently communicated orders to kitchen staff to be prepared.
  • Retrieved and delivered food and beverage orders.
  • Followed procedures to correctly handle cash, credit and gift certificate transactions.
  • Assisted customers' with golf play instruction.
  • Ensured guests were taken care of by creating a fun, friendly and welcoming environment for guests of all ages.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Bachelor of Science - Health Sciences

University of Missouri - Kansas City
Kansas City, MO
12.2023

Skills

  • Computer Proficient
  • Customer Service and Rapport
  • High-Energy and Stamina
  • Team Player
  • Detail-Oriented
  • Leadership
  • Time Management
  • Dependability

Timeline

Retail Sales Associate

Icon Pools
04.2022 - 07.2022

Bay Host

Top Golf
05.2021 - 07.2021

Server/Server Trainer/Bartender

Texas Roadhouse Restaurant
09.2016 - 01.2023

Bachelor of Science - Health Sciences

University of Missouri - Kansas City

References

Lesley Collins

Service Manager Texas Roadhouse

913-671-0894


Eric Stewart

Former Managing Partner Texas Roadhouse

816-308-2600


Sharon Schubert

Friend/Current Honeywell Employee

816-665-7121

References

Lesley Collins

Service Manager Texas Roadhouse

913-671-0894


Eric Stewart

Former Managing Partner Texas Roadhouse

816-308-2600


Sharon Schubert

Friend/Current Honeywell Employee

816-665-7121

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Reagan Shepard