Reagan Sullins
Boerne,TX
Summary
Dynamic Assistant Manager with a proven track record at Parts Unknown, enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and money handling, achieving a significant reduction in financial discrepancies. Known for an outgoing personality and creative thinking, adept at fostering positive customer experiences and efficient team environments.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Parts Unknown
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Venture19
03.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Messina Hof Winery
09.2022 - 03.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work areas clean and organized.
Assistant Manager
Palm Beach Tan
01.2022 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Alvarado High School
Alvarado, TX05.2020
Skills
- Customer Service
- Product Sales
- Outgoing Personality
- Money Handling
- Listening sales
- Problem-solving
- Social Media
- Creative Thinking
Timeline
Assistant Manager
Parts Unknown
03.2024 - Current
Assistant Manager
Venture19
03.2023 - 03.2024
Sales Associate
Messina Hof Winery
09.2022 - 03.2023
Assistant Manager
Palm Beach Tan
01.2022 - 08.2022
High School Diploma -
Alvarado High School
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