Reagan Welch
Westport
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building excellent solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director of Dining Services
CHARTWELLS
East Providence, RI
01.2025 - Current
- Maintained files, keeping sensitive information confidential.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Processed all invoices
- Submitted state meal claim every month
- Maintained timekeeping information and submitted and processed payroll
- Kept accurate records in compliance with sanitation and food service requirements
- Developed and implemented innovative strategies for increasing customer satisfaction, including introducing new menu items and providing exceptional customer service
Food Service Director
THE ABBEY GROUP
St. Albans, VT
08.2024 - 11.2024
- Established performance standards and monitored employee performance to ensure quality service delivery.
- Monitored food waste levels on a daily basis in order to reduce unnecessary expenses.
- Developed and maintained an effective food service program that met the needs of a diverse population.
Food Service Director
GENUINE FOODS
Fairfax, VT
08.2021 - 08.2024
- Analyzed financial data such as payroll reports and inventory tracking systems in order to assess operational efficiency.
- Implemented cost-saving measures such as menu engineering and portion control techniques.
- Developed and implemented standard operating procedures for all kitchen operations.
- Managed budgeting process to maximize profits while minimizing costs associated with food service operations.
- Maintained accurate records of inventory, production, sales, and personnel activity.
- Kept accurate records in compliance with sanitation and food service requirements.
Pharmacy Technician
FREEDOM PHARMACY
Winooski, VT
07.2020 - 09.2021
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
Shift Leader
SUBWAY
North Dartmouth, MA
07.2015 - 01.2020
- Trained new employees in job duties, safety procedures, and company policies.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Used company tools and resources to train employees.
Education
Bachelor of Arts (B.A.) - English
Saint Michael's College
Colchester, VT05-2020
Skills
- Computer proficiency
- Task prioritization
- Administrative support
- Documentation and recordkeeping
- Deadline oriented
Certification
- RIDOH Food Safety Manager's License
- ServSafe Food Safety Manager's License
Timeline
Assistant Director of Dining Services
CHARTWELLS
01.2025 - Current
Food Service Director
THE ABBEY GROUP
08.2024 - 11.2024
Food Service Director
GENUINE FOODS
08.2021 - 08.2024
Pharmacy Technician
FREEDOM PHARMACY
07.2020 - 09.2021
Shift Leader
SUBWAY
07.2015 - 01.2020
Bachelor of Arts (B.A.) - English
Saint Michael's College