Reaghan Lamothe
Weare,NH
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Dr Rasato, Reny, and Patel's dental office
Concord, NH
12.2024 - 01.2025
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Handled sensitive information in a confidential manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Fun Squad
Pats Peak Ski Area
Henniker, NH
12.2022 - 03.2024
- Provided customer service assistance, such as answering questions and providing directions.
- Greeted customers warmly and enthusiastically upon arrival at the Mountain.
- Demonstrated excellent communication skills both verbal and written.
- Assisted with resolving customer complaints in an efficient and professional manner.
- Ensured a safe environment by monitoring activity on the mountain.
- Trained new staff members on customer service procedures and policies.
Education
Bachelor of Science - Nursing
Emmanuel College
Boston, MA05-2028
Skills
- Mail coordination
- Insurance claims
- Correspondence typing
- Mail distribution
- Appointment confirmation
- Email and telephone decorum
- File management
- Phone etiquette
- Verbal and written communication
- Scheduling
- Hospitality services
- Scheduling appointments
- Cash handling
- Listening skills
Timeline
Front Desk Receptionist
Dr Rasato, Reny, and Patel's dental office
12.2024 - 01.2025
Fun Squad
Pats Peak Ski Area
12.2022 - 03.2024
Bachelor of Science - Nursing
Emmanuel College
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