Summary
Overview
Work History
Education
Skills
Timeline
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Reale Jakubal

Austin,TX

Summary

Seeking a challenging role as a skilled Client-Success specialist, utilizing my proven experience in Account Management, Customer Service, Sales, and Marketing. I'm dedicated to bringing my unique mix of organization, enthusiasm, responsibility, and strong work ethic to a dynamic team. I aim to excel as an outstanding Account Manager while adding my creative touch to help the organization thrive.

Overview

3
3
years of professional experience

Work History

Enterprise Account Manager

Amazon
Austin, Texas
09.2022 - Current
  • Account management for a reactive team model, this includes all tier 4 e-invoicing customers (PBI TTM OPS >$2MM and/or PBI CL >$1MM).
  • Provides seamless payment experience specific to e-invoicing. Assisting customers with account reconciliation, invoice discrepancy issues, ERP and procurement system integration, and any other issues that prevent customer payments.
  • Demonstrate and explain product features and benefits to overcome customer objectives and payment blockers.
  • Use advanced Excel skills to collate and harmonize data from multiple sources, resulting in structured and accurate e-invoicing reports.
  • Analyze payment trends and blockers for our weekly and monthly presentations to senior leadership and global teams.

Marketing Specialist/Sales Manager

REX/ResProp
Austin, TX
02.2022 - 08.2022
  • Organized development and implementation of diverse marketing videos, social media posts and blogs across our portfolio of 13+ properties + strategic leasing goals/reporting.
  • Worked closely with senior management to implement strategic communications plans and marketing initiatives.
  • Hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Communicated well with clients through phone calls and online meetings to maintain satisfaction and keep parties current with changing environment. Upselling + working on increasing renewals while maintaining resident satisfaction.

Leasing Consultant

Greystar
Austin, TX
09.2020 - 01.2022
  • High-rise with goal of 94% occupancy in first 6 months, Top LP with 48% of total occupancy units, Consistently met/exceeded monthly quota, DAR expert - report directly to leadership.
  • Mid-rise top LP - brought occupancy from 84% to 100% in 4 months.
  • Promoted high level of customer service, responding to concerns, touring units/property features and quickly resolving issues.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals. Full resident life cycle.

Education

BFA - Photography & Apparel Design

Central Washington University
Ellensburg, WA
12.2014

Skills

  • Salesforce, Microsoft Office Adobe Suite, Microsoft 365, Bill2pay, Quicksite, Ariba, Coupa, Hubble, Asana, cXML, SQL, Zendesk, RealPage, Onesite, Yardi, LeasingDesk,
  • ACHIEVEMENTS: Dale Carnegie Sales Certification 2021, Recognized Top Sales Rep for multiple industries, Certified MAC/Too Faced Artist 2015/2019, 2013 Fashion Show

Timeline

Enterprise Account Manager

Amazon
09.2022 - Current

Marketing Specialist/Sales Manager

REX/ResProp
02.2022 - 08.2022

Leasing Consultant

Greystar
09.2020 - 01.2022

BFA - Photography & Apparel Design

Central Washington University

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Reale Jakubal