Anastasia Lorrington
Rosedale,NY
Summary
Hardworking administrative who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Mount Sinai Health System
03.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checkes patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Customer Service Agent
Virgin Atlantic Airways
04.2019 - 03.2022
- Maintained a positive, empathetic and professional attitude toward customers at all times
- Provided passenger assistance at the ticket counter and gate areas by issuing tickets, checking baggage, assigning seats and facilitating the boarding process for each flight using our SNAP database
- Maintained the highest standards of safety and security at all times.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Assistant Teacher/Receptionist
Our Kids Place
09.2015 - 10.2018
- Developed weekly lesson plans for kindergarten through fifth-grade students.
- Welcomed visitors and parents in a warm and friendly manner, and answered any questions they may have.
- Answered and directed phone calls in a polite and friendly manner.
- Worked with teachers to design lesson plans, and coordinate activities for classes.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
Education
Bachelor of Science - Nursing
Medgar Evers College
Brooklyn, NYAssociate - Biology
Medgar Evers College
Brooklyn, NYSkills
- Medical billing and coding
- Records maintenance
- Call Transfers
- Operational Requirements
- Medical terminology
Certification
Certified Clinical Medical Assistant '25
Timeline
Medical Receptionist
Mount Sinai Health System
03.2022 - Current
Customer Service Agent
Virgin Atlantic Airways
04.2019 - 03.2022
Assistant Teacher/Receptionist
Our Kids Place
09.2015 - 10.2018
Bachelor of Science - Nursing
Medgar Evers College
Associate - Biology
Medgar Evers College
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