Reann Webb
Phoenix,AZ
Summary
I am a self motivated, organized, individual with over 7 years in management. gaining a lot of insight on what it takes to run a business, when I decide to become self employed in 2017 working as an independent contractor for UBER, LYFT. After doing that for only a few months, I got a second job as a contact manager for a wonderful youtuber. I learned how to send email campaigns and work with different software. A few years later, I gain excellent team work skills and became even more willing to learn when I became VP of an interior design company. I am very dependable and reliable as I seek new opportunities in every working area I get a chance to experience.
Overview
7
7
years of professional experience
Work History
Uber Partner
Uber
01.2017 - Current
- 7 years of Improved customer satisfaction by providing prompt and professional service with Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Enhanced passenger experience by keeping clean and comfortable vehicle environment.
- Drove VIPs to corporate events and meetings.
- Observed passengers during the journey and reported any suspicious behavior.
Vice President
EswDesigns
01.2020 - 01.2024
- 4 years of Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Deescalate situations at hand.
- Long term growth and success of company
- Assist leading team
- Determine client's goals and requirements for end resulting project.
Contact Manager
InnerG
03.2020 - 02.2022
- Analyzed customer feedback to identify areas for improvement in contact management practices.
- Led people and achieved results through others and organized and managed multiple projects.
- Verified fulfillment of contract requirements and developed internal relationships with various teams for coordinated performance.
- Answer Emails from customers and help them with their needs.
- Send out campaigns
Education
No Degree - Communications
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ08.2013
High School Diploma -
Westview High School
Avondale, AZ05.2011
Skills
- Punctuality
- Situational awareness
- Strategic planning
- Relationship building
- Marketing
- Negotiation
- Leadership
- Team building
- Management
- Business development
- Employee Motivation
- Strong Organization
- Microsoft Office
Timeline
Contact Manager
InnerG
03.2020 - 02.2022
Vice President
EswDesigns
01.2020 - 01.2024
Uber Partner
Uber
01.2017 - Current
No Degree - Communications
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
Westview High School
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