Reanna Gomez
Avondale,AZ
Summary
Proven customer service expert from Ono Hawaiian BBQ, adept in cash handling and enhancing customer satisfaction. Demonstrated reliability and strong work ethic by streamlining kitchen workflows at Chick-fil-A, significantly improving efficiency. Excels in maintaining high accuracy levels and fostering positive customer interactions through patience and empathy. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier
Ono Hawaiian BBQ
Avondale, AZ
02.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Kitchen Staff Member
Chick-fil-A
Avondale, AZ
05.2022 - 12.2023
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
- Maintained strong communication with front-of-house staff to ensure accurate order fulfillment and minimize customer complaints.
- Provided support during special events such as catering orders or large parties, helping the team meet unique challenges while maintaining excellent service standards.
Education
High School Diploma -
Agua Fria High School
Avondale, AZ05-2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier
Ono Hawaiian BBQ
02.2023 - 09.2024
Crew Kitchen Staff Member
Chick-fil-A
05.2022 - 12.2023
High School Diploma -
Agua Fria High School