Reanna Warner
Baton Rouge,Louisiana
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Host
Petsuites
06.2024 - Current
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under pressure.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist
Kenny's Transmission
05.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Sales Floor Associate
T.J. Maxx
09.2022 - 05.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Managed efficient cash register operations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Kennel Technician
Denham Springs Animal Hospital
09.2019 - 02.2021
- Surgery prep and pack making.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Cremation and ash returns.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
GED -
Livingston Parish Adult Education Center
Walker10.2019
Skills
- Customer Service
- Organization skills
- Telephone skills
- Verbal and written communications
- Scheduling appointments
- Customer/Client relations
- Time Management
- Data Entry
Dog training
I help a lot with an Obedience club I am with. I often help in teaching classes or just participating with my own dog, Edgar.
Timeline
Host
Petsuites
06.2024 - Current
Receptionist
Kenny's Transmission
05.2023 - 03.2024
Sales Floor Associate
T.J. Maxx
09.2022 - 05.2023
Kennel Technician
Denham Springs Animal Hospital
09.2019 - 02.2021
GED -
Livingston Parish Adult Education Center
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