Dynamic CSR Billing Clerk with proven expertise in customer relations and complaint resolution honed at Americold. Excelled in a fast-paced environment, handling customer inquiries with efficiency, leading to significant reduction in wait times. Skilled in Microsoft, SAP, and complaint handling, demonstrating exceptional problem-solving abilities and teamwork.
Call center Experience
Complaint Handling
Report Created and Generated
Complaint Resolution
Adaptive Team Player
Shipping and Receiving
Clerical Support
Senior Leadership Support
Office Equipment Support
Problem Solving Abilities
Customer Relations
Microsoft,SAP,I3Pl,Appointment Plus,BlueYonder