Reba Price
Lehigh Acres,FL
Summary
Reliable, responsible, and driven healthcare and customer service professional committed to continued total quality management improvement and patient care excellence. Consistently punctual in arrival and stays until all tasks are complete. Highly organized and team-driven, yet able to work independently with minimal supervision and focus on meeting deadlines and goals. Skilled in working under pressure and adapting to new situations and challenges to enhance the patient care experience. Proficient with Microsoft Office and quick to adapt to new software.
Overview
2
2
years of professional experience
Work History
Housekeeping
HealthPark Hospital
Fort Myers, Florida
01.2008 - 01.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
Pharmacy Technician/Manager Assistant
Curtis Discount Drug And Medical Supply
Tampa, Florida
01.2002 - 01.2003
- Operated cash register and other front counter tasks to facilitate daily operations.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Performed safety checks when dispensing medications to optimize patient safety.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared bills for insurance companies and submitted required paperwork.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Processed over thirty prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Education
Bachelor of Science - Health Sciences
Florida Gulf Coast University
Fort Myers, Florida09.2022
Emergency Medical Technician - Emergency Medical Technology
Southwest EMS Academy
Burnet, Texas06.2022
Certified Phlebotomy Technician - Phlebotomy
Central Texas Allied Health Institute
Austin, Texas11.2021
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, Florida05.2016
Skills
- CDC Sanitation Guidelines
- Health Standards Compliance
- Trash Collection and Disposal
- Professional and Courteous
- Multitasking and Prioritizing
- Detail-Oriented
- Cart Stocking and Organization
- Time Management
- Verbal and Written Communication
- Service-Oriented
- Safe Chemical Handling
- OSHA Compliance
Timeline
Housekeeping
HealthPark Hospital
01.2008 - 01.2009
Pharmacy Technician/Manager Assistant
Curtis Discount Drug And Medical Supply
01.2002 - 01.2003
Bachelor of Science - Health Sciences
Florida Gulf Coast University
Emergency Medical Technician - Emergency Medical Technology
Southwest EMS Academy
Certified Phlebotomy Technician - Phlebotomy
Central Texas Allied Health Institute
Associate of Arts - General Studies
Florida SouthWestern State College