Rebacca Lyles
Aberdeen
Summary
Detail-oriented professional with strong customer service skills. Proven ability to resolve inquiries and enhance client relationships while maintaining organized environments.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Great Clips
Aberdeen, WA
06.2024 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Resolved customer inquiries and complaints promptly, maintaining positive relationships.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Executed various cutting and styling techniques to enhance client satisfaction.
- Utilized professional-grade tools and products to achieve desired hair results efficiently.
- Assisted in training new team members on salon procedures and best practices.
- Developed strong client relationships through excellent customer service and follow-up communications.
Office Cleaner
A2Z Cleaning
Aberdeen, WA
11.2023 - Current
- Ensured cleanliness and organization of office spaces, adhering to safety protocols.
- Operated cleaning equipment effectively, maintaining functionality and safety standards.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Conducted routine inspections to identify areas needing attention or improvement.
Buisiness Cleaner
Hagen and Bates Law
Aberdeen, WA
10.2022 - Current
- Maintained cleanliness and organization throughout office spaces and meeting rooms.
- Ensured compliance with health and safety regulations during all cleaning procedures.
- Operated cleaning equipment, such as floor buffers and vacuum cleaners, efficiently.
- Developed and implemented customized cleaning schedules to meet specific client needs.
- Performed deep-cleaning tasks on a quarterly basis to maintain overall facility appearance and hygiene.
- Improved office cleanliness by efficiently performing daily tasks such as vacuuming, dusting, and trash removal.
- Managed inventory of cleaning supplies, ensuring availability when needed for routine or special tasks.
Hairstylist/Cosmetologist
HairTitan
Aberdeen, WA
04.2022 - Current
- My Self Owned Buisiness- Part Time
- Delivered exceptional haircuts and styles, ensuring client satisfaction and repeat business.
- Utilized advanced color techniques to enhance client appearance and meet individual preferences.
- Mentored junior stylists, sharing best practices for customer service and technical skills.
- Implemented new styling trends, keeping services relevant and competitive within the market.
Care Provider
Friends and Family Home Care
Aberdeen, WA
01.2019 - 04.2019
- cared for a two-year-old, 13-year-old, 11-year-old and a nine-year-old from 10 AM to 1 AM
- Supervised children during playtime, ensuring safety and promoting positive interactions among peers.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Barista
South Bay Coffee Company
Aberdeen, WA
03.2017 - 05.2018
- Prepared and served a variety of coffee beverages with precision and consistency.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Trained new team members on coffee preparation techniques and customer service standards.
- Monitored inventory levels, placing orders to ensure adequate stock for peak hours.
Front Desk Agent
Chateau-Westport,
Westport, WA
08.2016 - 11.2016
- Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
- Provided exceptional customer service by addressing guest inquiries and resolving complaints promptly.
- Coordinated room assignments and special requests, enhancing guest satisfaction during stays.
- Maintained accurate records of reservations, cancellations, and billing information using property management systems.
Education
Diploma - Required For Licensing -
Fosbre Academy of Hair Design
Olympia, WA01-2022
High School Diploma -
ABERDEEN HIGH SCHOOL
Aberdeen, WA06-2016
Certificate of Technical Studies - Cosmotolgy
Grays Harbor Beauty College
Aberdeen, WA03-2016
Skills
- Customer service
- Receptionist Role
- Record and Book Keeping
- Data Entry
- Familiar with ICS & Quickbooks Accounting
- Familiar with Scheduling Programs / Software
- Familiar in MS Software
Timeline
Assistant Manager
Great Clips
06.2024 - Current
Office Cleaner
A2Z Cleaning
11.2023 - Current
Buisiness Cleaner
Hagen and Bates Law
10.2022 - Current
Hairstylist/Cosmetologist
HairTitan
04.2022 - Current
Care Provider
Friends and Family Home Care
01.2019 - 04.2019
Barista
South Bay Coffee Company
03.2017 - 05.2018
Front Desk Agent
Chateau-Westport,
08.2016 - 11.2016
Diploma - Required For Licensing -
Fosbre Academy of Hair Design
High School Diploma -
ABERDEEN HIGH SCHOOL
Certificate of Technical Studies - Cosmotolgy
Grays Harbor Beauty College