Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rebeca Quinones

Dallas,TX

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Specialist Sale Executive Customer Success

AT&T
01.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Retain Small Business custmer through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Assistant Store Manager

AT&T
05.2022 - 01.2024
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Retail Sales Consultant

AT&T
10.2017 - 05.2022
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Managed inventory levels, ensuring optimal stock availability and minimal waste.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

Education

No Degree - General Studies

Elgin Community College
Elgin, IL

High School Diploma -

South Elgin High School
South Elgin, IL
05.2015

Skills

  • Expert Problem Solving
  • Documentation Management
  • Advanced Communication
  • Analytical Thinking
  • Employee Relations
  • HR Policies Compliance
  • Payroll Administration
  • New employee onboarding
  • Diversity awareness
  • Talent Acquisition
  • New Hire Orientation
  • Employee Onboarding

Certification

MDP gradate 2023

Languages

Spanish
Professional Working

Timeline

Sr. Specialist Sale Executive Customer Success

AT&T
01.2024 - Current

Assistant Store Manager

AT&T
05.2022 - 01.2024

Retail Sales Consultant

AT&T
10.2017 - 05.2022

No Degree - General Studies

Elgin Community College

High School Diploma -

South Elgin High School

Similar Profiles

CREATE PROFILE
Rebeca Quinones