Rebecca Barker
Firefly Home Services
Perryville,MO
1
Certification
5
years of professional experience
Detail-oriented professional with experience in care plan coordination and client advocacy. Strong communication and problem-solving skills enhance service delivery and operational efficiency.
Work History
Residential Home Coordinator
2 Years 4 Months- Coordinated care plans for clients, ensuring individualized support and service delivery.
- Managed scheduling and logistics for caregivers, optimizing resource allocation and efficiency.
- Developed training materials for new staff, enhancing onboarding processes and knowledge retention.
- Conducted regular assessments of client needs, adapting services to improve satisfaction and outcomes.
- Collaborated with healthcare professionals to create comprehensive care strategies for diverse client populations.
- Established trust and rapport with family members to foster a harmonious home atmosphere.
- Supervised staff members, providing guidance, training, and performance feedback as needed.
- Managed budgets and finances, ensuring responsible spending and timely bill payments.
- Safeguarded privacy of family matters through discretion while handling sensitive information professionally.
- Handled emergencies calmly and effectively to ensure the well-being of all household members.
- Anticipated potential issues or conflicts to proactively address them before escalation.
- Streamlined household operations for improved efficiency and time management.
Office Administrative Assistant
2 Years- Coordinated daily office operations and maintained efficient workflow among staff.
- Managed scheduling for meetings and appointments, optimizing time utilization for administration.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in preparation of communications and reports, ensuring clarity and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Associate of Science - Psychology
High School Diploma
Skills
Detail orientation
Client advocacy
Medical terminology
Case management experience
Teamwork and collaboration
Problem-solving
Multitasking
Excellent communication
Certification
CPR/First Aid Certified April 2026
L1MA Certified April 2026
Timeline
Residential Home Coordinator
Firefly Home Services
04.2024 - CurrentRead More
Office Administrative Assistant
Perry County School District 32
11.2021 - 11.2023Read More
Mineral Area College
Associate of Science from Psychology
Read More
Arcadia Valley High School
High School Diploma
Read More