Rebecca Bass
Cumberland Furnace,TN
Summary
Motivated retail professional with extensive experience as a Sales Lead and Key Holder. Skilled in cash management, employee supervision, and training new team members. Proven ability to deliver excellent customer service, manage inventory, and ensure store operations run smoothly. Dedicated to maintaining a clean, organized, and customer-focused environment.
Overview
2025
2025
years of professional experience
Work History
Key Holder
Dollar General
Cumberland Furnace, Tennessee
06.2023 - 04.2024
- Executed store opening and closing procedures, enhancing operational efficiency and customer readiness.
- Managed cash register operations, consistently balancing cash drawers accurately.
- Provided excellent customer service to enhance shopping experience.
- Trained new employees on store policies and procedures, ensuring adherence to operational standards.
- Organized merchandise displays to boost customer engagement and improve shopping experience.
- Monitored inventory levels and restocked shelves.
- Maintained cleanliness and organization of sales floor and stock areas.
- Supported loss prevention efforts by monitoring store activities.
Cashier
Defense Commissary Agency, DECA
Fort Stewart, Georgia
2019 - 2020
- Handled cash, credit, and debit payments accurately and securely.
- Processed customer transactions efficiently at the Defense Commissary Agency.
- Provided friendly service to enhance overall shopping experience for patrons.
- Assisted customers with product inquiries and service-related questions.
- Maintained cleanliness and organization of checkout areas consistently.
- Collaborated with team members to ensure smooth store operations daily.
- Implemented safety protocols to protect customers and staff during shifts.
Cashier
Wal-Mart Supercenter
Lacey, Washington
2016 - 2017
- Handled cash, credit, and debit payments accurately and securely.
- Issued receipts, refunds, credits or change due to customers.
- Provided exceptional customer service by actively listening and engaging with patrons to meet their needs.
- Greeted customers and answered any questions they had about the store's products and services.
- Guided customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Maintained cleanliness and organization of checkout areas consistently.
- Supported management with diverse tasks to facilitate efficient front-end operations.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06-1995
Skills
- Cash handling
- Customer service
- Inventory management
- Merchandise organization
- Loss mitigation
- Team leadership
- Team collaboration
Timeline
Key Holder
Dollar General
06.2023 - 04.2024
Cashier
Defense Commissary Agency, DECA
2019 - 2020
Cashier
Wal-Mart Supercenter
2016 - 2017
High School Diploma -
Cathedral City High School