Rebecca Bennett
Harrah,OK
Summary
Top-performing, results-driven, and award-winning professional, with a distinguished career in successfully spear-head business growth, increasing profitability, turning around under performing business units, and optimizing revenue for the organization
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Choctaw Dental-Enhance Dental
12.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Dental insurance
- Financial treatment planning
- Customer Support
Financial Coordinator/Office Manager/DA
Harrah Dentistry & Braces-Enhance Dental
Harrah, OK
12.2021 - 07.2024
- Went to school for dental assistant but the position was not open so start as a scheduler but became the financial coordinator in 2 month
- I also an an assistant so I do go back and help when needed
- Scheduling Insurance Audits patients accounts AR budgets Orders Labs Treatment plans and financials Making sure all patients leave happy and satisfied Any office manager needs
District Manager
Circle K
12.2010 - 06.2021
- Driving sales
- Driving bottom line
- Hiring
- Weekly focus meetings
- Exceeding budget goals
- Maximized category turnover through proactive management strategies
- Developed and rolled out new policies
- Incorporated suggested changes to layouts and promotions to drive sales
- Maintained project quality with a hands-on management style
- Set project timelines and kept teams on task to complete milestones according to schedule
- Trained, coached and mentored staff to ensure smooth adoption of new program.
Store Manager
Circle K
12.2010 - 06.2011
- Management
- Inventory control
- Reported to the district manager regarding all store and staff issues
- Hired, trained and evaluated personnel in sales and marketing
- Interviewed job candidates and made staffing decisions
- Scheduled and led weekly store meetings for all employees
- Counted cash drawers and made bank deposits
- Conducted store inventories once per quarter
- Assigned employees to specific duties to best meet the needs of the store
- Generated repeat business through exceptional customer service
- Trained and developed new associates on POS system and key sales tactics
- Responded to customer concerns with friendly and knowledgeable service
- Increased profits through effective sales training and troubleshooting profit loss areas
- Assigned work to team members based on company needs, personal strengths and job knowledge
- Promoted from Team Leader to Assistant Manager within a few months
- Completed profit and loss performance reports.
Education
Associate's degree - Dental Hygiene
Rose State College
Midwest City, OK08.2024
Business Management
Berkeley College
01.2008
Skills
- P&L AR
- Coaching
- Customer service
- Human Resources
- Leadership skills
- Mentoring
- Operations management
- Receptionist
- Recruiting
- Relationship building
- Retail sales
- Staff training
- Training
- Profit & Loss
- Merchandising
- Management
- Performance Management
- Team Management
- Interviewing
- Financial Report Writing
- Retail Management
- Upselling
- Succession planning
Accomplishments
Earned awards as a store manager and district manager of circle k -District Manager 2 years in a row in my region
Certification
- ServSafe, 11/01/23
- CPR & First Aid, 11/01/23
- Certified Dental Assistant, Present
Additional Information
- Skills
- Leadership skills
- Coaching and mentoring
- Human resources management
- Budget development
- Recruiting
- Relationship building
- Operations management
- Customer service-oriented
- Staff training/development
- Consistently meet goals
- Metrics
- Great communication skills
Workauthorization
Authorized to work in the US for any employer
Personal Information
- Willing To Relocate: Anywhere
- Title: Certified Dental Assistant
Timeline
Operations Manager
Choctaw Dental-Enhance Dental
12.2021 - Current
Financial Coordinator/Office Manager/DA
Harrah Dentistry & Braces-Enhance Dental
12.2021 - 07.2024
Store Manager
Circle K
12.2010 - 06.2011
District Manager
Circle K
12.2010 - 06.2021
Associate's degree - Dental Hygiene
Rose State College
Business Management
Berkeley College