Rebecca Bobinski
Knoxville,Tennessee
Summary
Adept at precision haircutting and fostering team collaboration, I significantly enhanced client retention at Roc Shop Barbering. My proactive approach and expertise in client consultations and beard trimming led to a notable increase in customer satisfaction. Leveraging verbal communication strengths, I consistently delivered exceptional results, contributing to a loyal client base and positive workplace environment. Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities.
Overview
6
6
years of professional experience
Work History
Barber/Stylisit
Roc Shop Barbering
06.2024 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Consulted with customers to understand hair cut, color and styling desires.
- Maintained regular client list and successfully handled walk-in customers.
- Completed quality haircuts and styling for men, women and children.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Operated clippers and shears to create customized looks.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Completed full and partial shaves with clippers and standard and straight razors.
- Advised clients on how best to care for hair and maintain health between visits.
Barber Stylist
Refine Classic Barbershop
07.2021 - 10.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Distributed business cards outside of salon to generate new business.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Operated clippers and shears to create customized looks.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Completed full and partial shaves with clippers and standard and straight razors.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
Barber/Stylist
Refine Classic Barbershop/ Self Employed
10.2022 - 06.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Managed business customer service, responding to requests and concerns promptly.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Counted and documented opening and closing cash amounts daily.
- Managed complex appointment schedule for high-volume client base.
- Distributed business cards outside of salon to generate new business.
- Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Consulted with customers to understand hair cut, color and styling desires.
- Maintained regular client list and successfully handled walk-in customers.
- Completed quality haircuts and styling for men, women and children.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Operated clippers and shears to create customized looks.
- Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Completed full and partial shaves with clippers and standard and straight razors.
- Advised clients on how best to care for hair and maintain health between visits.
- Kept detailed records of customer information and services provided to increase return customers by Number.
Stylist/assistant Manager
Fantastic Sams
07.2018 - 06.2019
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Bellflower Adult School
Bellflower, CA06.1993
Skills
- Team Collaboration
- Customer safety
- Verbal communication strength
- Highly motivated self-starter
- Work area sanitation
- Cleaning and sanitation
- Client consultation
- Appointment Scheduling
- Equipment Maintenance
- Beard Trimming
- Precision haircutting
- Beard Shaping
- Clipper Techniques
- Hairstyles knowledge
- Razor Shaving
- Hot towel treatments
- Professional manner
- Opening and closing procedures
- Clippers usage
- Client Consultations
- Product Knowledge
- Blow-drying techniques
- Client Needs Assessment
- Mustache grooming
- Shampooing expertise
- Texturizing techniques
- Upselling Services
- Client Scheduling
- Scalp Massage
- Outstanding client retention
- State Licensed Cosmetologist
- Customer service excellence
- Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Reliability
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Continuous Improvement
Timeline
Barber/Stylisit
Roc Shop Barbering
06.2024 - Current
Barber/Stylist
Refine Classic Barbershop/ Self Employed
10.2022 - 06.2024
Barber Stylist
Refine Classic Barbershop
07.2021 - 10.2024
Stylist/assistant Manager
Fantastic Sams
07.2018 - 06.2019
Bellflower Adult School