Rebecca Boley
Ritchie County Schools
Harrisville,WV
11
years of professional experience
Dedicated professional with strong customer service skills, adept at communication and office administration. Proven ability to streamline workflows and maintain accurate records, ensuring efficient operations.
Work History
Secretary
7 Years 2 Months- Managed correspondence and communication between administration, staff, parents, and students to ensure clarity.
- Maintained accurate records of student attendance and academic performance to support administrative processes.
- Streamlined office procedures, resulting in improved workflow and reduced response times for inquiries.
- Handled sensitive information discreetly, maintaining confidentiality when managing student files.
- Entered data into system and updated parent and student contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed for various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with parents.
- Supported project management activities, contributing to timely completion of key initiatives.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Substitute Secretary
11 Years 5 Months- Managed daily office operations to ensure smooth administrative processes.
- Assisted in maintaining accurate student attendance records and documentation.
- Coordinated communication between faculty, staff, and parents to facilitate information flow.
- Ensured smooth daily operations through effective multitasking and prioritization of assignments under tight deadlines.
- Consistently received positive feedback from supervisors for excellent performance, strong work ethic, and dedication to the team''s success.
Education
High School Diploma
Skills
Office administration
File management
Document preparation
Data entry
Organization
Customer service
Document management
Timeline
Secretary
Ritchie County High School
08.2019 - CurrentRead More
Substitute Secretary
Ritchie County Schools
05.2015 - CurrentRead More
Ritchie County High School
High School Diploma
Read More