REBECCA BRASWELL
Sumterville,FL
Summary
Dynamic and resourceful Office Assistant with proven expertise at CHUCK FARRELLS AC in enhancing customer satisfaction through effective appointment scheduling and administrative support. Skilled in data entry and file organization, I excel in fast-paced environments, ensuring smooth operations while maintaining a positive attitude and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Office Assistant
CHUCK FARRELLS AC
Lady Lake, FL
01.2025 - 05.2026
- Answered phones and assisted customers with scheduling service appointments.
- Managed office tasks including data entry, filing, and customer communication.
- Coordinated service calls and maintained scheduling calendars.
- Provided administrative support to ensure smooth daily operations.
Call Center Representative
Premier Medical
Lady Lake, FL
03.2022 - 05.2025
* Managed high-volume inbound and outbound calls to schedule, confirm, and reschedule patient appointments.
* Provided patients with accurate information regarding services and scheduling.
* Maintained and updated patient records in electronic systems.
* Delivered professional and empathetic customer service in a fast-paced environment.
Education
High School Diploma -
SOUTH SUMTER HIGH SCHOOL
Bushnell, FL05-2020
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Resourceful
- Office administration
- Prioritizing work
- Office management
- File maintenance
- Appointment scheduling
- Professional and mature
- Scheduling appointments
- Front office management
- Document management
- Scheduling
- Filing and data archiving
- Documentation and reporting
Accomplishments
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Languages
English
Native or Bilingual
Timeline
Office Assistant
CHUCK FARRELLS AC
01.2025 - 05.2026
Call Center Representative
Premier Medical
03.2022 - 05.2025
High School Diploma -
SOUTH SUMTER HIGH SCHOOL