Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Rebecca Breitenbach

Toms River,NJ

Summary

Focused worker, successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

Overview

8
8
years of professional experience

Work History

Server

Ihop
Toms River, NJ
02.2007 - 06.2009
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Addressed dinner complaints with kitchen staff and served replacement menu items promptly.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Stocked and maintained cleanliness of stations.
  • Promptly took customers food and beverage order, followed up with customers through out meal to ensure satisfactory.

Server

Applebee's Neighborhood Bar & Grill
Forked River, NJ
06.2009 - 07.2010
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Assertively up sold alcoholic beverages, appetizers and desserts.
  • Asked for a proper for of I.D. from anyone who looked under the age of 40 years old.
  • Assisted co-workers whenever possible.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Monitored guest for intoxication and immediately reported concerns to management.

Counter/Floor Girl

Oh What a Bagel
Bayville, NJ
01.2011 - 01.2015
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly and attentive service.
  • Relayed orders quickly and accurately and keying them into the register.
  • Operated all kitchen equipment adeptly.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Quickly set up and cleared tables and stocked all service stations.

Aviation Boatswain's Mate Handler

United States Navy
Norfolk Naval Air Station, VA
06.2011 - 01.2015
  • Issued landing and take-off authorizations.
  • Monitored aircraft using radar, computer equipment or visual references.
  • Helped maintain air-to-ship and point-to-point radio contact with aircraft commanders, and Air boss.
  • Stood proper watch in Primary Flight Control, and the Landing Signal Officer platform.
  • Secured aircraft to flight deck with chocks and chains.
  • Established and maintained effective communication system.
  • Helped organize and update all paperwork for the air department which consisted of over 500 personnel.
  • Took part in over 1500 aircraft launching and recovering.
  • Maintained the proper upkeep and cleaning of 12 spaces on board the USS Harry S. Truman, CVN 75.
  • Acquired the Aviation Warfare pin and the Surface Warfare pin in under 2 years.
  • Completed two 9 month deployments in the Arabian Gulf/Persian Gulf, and the Mediterranean Sea. 

Receptionist

Casey Kia
Newport News, VA
01.2015 - 06.2015
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking and call back purposes.
  • Scheduled customer appointments with Service Dept and the sale representatives.
  • Took in car payments and deposits via debit/credit cards, cash, personal checks, money order, and traveler's checks.
  • Scanned car deals, and filed them accordingly.
  • Maintained a clean and sanitary work area.
  • Created files and folders for new and used vehicles.
  • Set up all paper work for management and sale representatives. 
  • Logged new cars in computer.

Education

Certification - Medical Assisting

American Institute
Toms River, NJ
Current

Associates - Criminal Justice

Ocean County College
Toms River, NJ
2009

Skills

  • Thrives in fast-paced environment
  • Committed team player
  • CPR certification
  • Courteous, professional demeanor
  • Cash handling experience
  • Excellent Customer service skills
  • Reliable
  • Quick learner
  • Works well under pressure
  • Accustomed to long hours

Timeline

Receptionist

Casey Kia
01.2015 - 06.2015

Aviation Boatswain's Mate Handler

United States Navy
06.2011 - 01.2015

Counter/Floor Girl

Oh What a Bagel
01.2011 - 01.2015

Server

Applebee's Neighborhood Bar & Grill
06.2009 - 07.2010

Server

Ihop
02.2007 - 06.2009

Certification - Medical Assisting

American Institute

Associates - Criminal Justice

Ocean County College

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Rebecca Breitenbach