Rebecca Brennan
Oklahoma City,OK
Summary
Dedicated Assistant Manager delivering exceptional customer service and effective inventory management. Known for building rapport with staff and ensuring a safe, organized store environment, ready to contribute to the success of small businesses.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The Mule
Oklahoma City, OK
12.2024 - Current
- Assisted in managing daily operations, ensuring smooth workflow and customer satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated staff schedules to optimize team efficiency and coverage during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Senior Customer Experience Associate
Betterment
Denver, CO
09.2021 - 03.2023
- Collaborated with cross-functional teams to streamline onboarding processes for new clients.
- Assisted in developing training materials to enhance team knowledge and efficiency.
- Managed inquiries using CRM systems, ensuring timely follow-up and resolution of issues.
Education
Bachelor of Arts - English Language And Literature
Metropolitan State University of Denver
Denver, CO12.2020
Skills
- Customer service
- Cash handling
- Inventory management
- Building rapport
- POS systems
- Safety procedures
Timeline
Assistant Manager
The Mule
12.2024 - Current
Senior Customer Experience Associate
Betterment
09.2021 - 03.2023
Bachelor of Arts - English Language And Literature
Metropolitan State University of Denver