Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Cassidy

Brookhaven,PA

Summary

Organized, dependable and, motivated individual with experience in customer service, domestic and international operations as well as accounts payables. Skilled in building customer relationships and understanding customer needs while managing multiple priorities with a positive attitude. Who also has the willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

AP International/Domestic Associate

Pilot Frieght Services
08.2016 - Current
  • Develop a detailed project plan and track progress; use appropriate verification techniques to handle changes in project scope, schedule, and costs
  • Enter invoices into our ERP system on a daily basis
  • Audit invoices primarily from preferred cartage vendors of franchises, Pilot stations and Select Home Delivery Agents
  • Resolve daily disputes in response to station calls
  • Oversee all functions related to accurate and timely payment of preferred cartage vendors
  • Correspond with vendors as needed to settle disputes
  • Collaborate and support internal Development Team

Floating Bank Teller

Iron Workers Bank
02.2014 - 07.2016
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Education

Associate of Applied Science - Business

Delaware County Community College
Media, PA
12.2024

Skills

Excellent time management skills

Able to work independently

Strong interpersonal skills to interact with customers, stations and other departments

Understands business needs, including how data is used and managed across different functional areas to provide unified consistent data solutions


Proficient in Microsoft Office

Superior communication and analytical thinking

Strong experience with managing budgets

Proficiency with statistics and dataset analytics

Ability to work independently with minimal supervision

Adaptable to client and organizational change

Strong mathematical abilities

Timeline

AP International/Domestic Associate

Pilot Frieght Services
08.2016 - Current

Floating Bank Teller

Iron Workers Bank
02.2014 - 07.2016

Associate of Applied Science - Business

Delaware County Community College
Rebecca Cassidy