Rebecca Chaplin
Painesville,OH
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
18
18
years of professional experience
Work History
Office Manager
DK Heating and Sons Inc.
Painesville, OHIO
11.2006 - Current
- Build company from 5 employees to 20+
- Build company from one to 3 service lines
- Build office from one to 3 support roles
- Maintain budget and all expenditures
- Maintain all HR functions
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
Some College (No Degree) - Business Administration
Tennessee Temple University
Chattanooga, TNSkills
- Data Entry and Record keeping
- Expense Reporting and Budget Management
- Employee and Team Supervision
- Communications and Interpersonal Skills
- Payables, Receivables and Collections
- Management of Rental Properties
- Office Management
- Owners Assistant and Executive Management
- Event Planning
- Student- Athlete Support Roles
Timeline
Office Manager
DK Heating and Sons Inc.
11.2006 - Current
Some College (No Degree) - Business Administration
Tennessee Temple University