Rebecca Derneborg
New York,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Fabrique Bakery
09.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
Waitress
Strawberry Quality Hotel
03.2022 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Folkuniversitetets Gymnasium
Trollhättan, Sweden06.2022
Skills
- Cash Register Operation
- Suggestive Selling
- Front Counter Maintenance
- Relationship Management
- Cool Under Pressure
- Error Identification
- Guest Satisfaction
- Transactions and Cash Handling
- Accuracy and Efficiency
- Conflict and Complaint Resolution
Accomplishments
Moving abroad from Sweden to New York City as a 20 year old to build a career in Fashion which shows my determination to work hard.
Certification
Cambridge Certificate in Advanced English
Hobbies
I spend my free time learning as much as I can about the Fashion industry and its many areas. I do not have professional experience in the Fashion field, however I do what I can on a daily basis to learn as much as possible. I have plenty of experience with service which I can bring with me in to a fashion-career working with customers, clients and partners. I want to gain as much knowledge as possible before fall 2024 when I plan on attending the Fashion Business Management program at the Fashion Institute of Technology.
Languages
English
Native or Bilingual
Swedish
Native or Bilingual
Timeline
Barista
Fabrique Bakery
09.2023 - Current
Waitress
Strawberry Quality Hotel
03.2022 - 08.2023
High School Diploma -
Folkuniversitetets Gymnasium
Cambridge Certificate in Advanced English
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