Directed operations for a high-volume pharmacy, successfully dispensing an average of 1,600 prescriptions weekly with script growth over 15% in 5 years
Recruited, hired and trained all staff, providing direct supervision to interns, pharmacists and pharmacy technicians
Optimized workflow processes to ensure accuracy and reduce wait times, increasing productivity up to 50% over 5 years
Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Organized and executed 20 immunization clinics per year, growing each clinic by 10% from previous year
Administered over 4,000 immunizations yearly, including Covid-19, influenza, and ancillary vaccines all while accessing the Michigan Registry for patient-centered recommendations
Mentored over 15 new pharmacists and 20 pharmacy interns
Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Performed medication therapy management services daily, enhancing patient outcomes and increasing adherence rates to over 85% for star ratings
Initiated and performed Point of Care testing and treatment for Strep, Influenza, and Covid-19
Maintained pharmacy inventory and decreased shrink by 10%
Performed monthly control medication audits and yearly control counts
Mentored both IPPE and APPE Wayne State and LECOM students every school semester.
Pharmacy Manager
Rite Aid Pharmacy
11.2015 - 08.2019
Supervised a team of 1 pharmacist, 4 pharmacy technicians, and 2 pharmacy interns per semester while fulfilling on average 1,200 prescriptions per week
Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Increased productivity and script growth by 8% over 11 months
Achieved and exceeded yearly vaccination goals for 3 straight years through community outreach and vaccination clinics
Awarded most improved store in the region for 2017 and most ancillary vaccines for 2018.
Staff Pharmacist
Rite Aid Pharmacy
05.2014 - 11.2015
Enhanced patient care by providing accurate medication dispensing through Nexgen computer system and thorough counseling on drug interactions.
Effectively resolved insurance rejections and other billing issues for medicaid, medicare and private insurances
Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
Provided medication therapy management to patients using Outcomes and Mirixa.
Pharmacy Intern
Inman Pharmacy
09.2011 - 08.2013
Received prescriptions, verified patient information and processed claims with pharmacy computer system (RX30)
Assisted in filling prescriptions and presented prescriptions for pharmacists' final check
Counseled patients on medication and proper administration of inhalers, insulin, and injectable medications
Compounded lotions, creams, and oral medications.
Pharmacy Project Researcher
Northeastern School of Pharmacy
01.2011 - 08.2011
Managed 5 adherence-based research studies under supervision
Called and interviewed patients about medication adherence on inhaled corticosteroids
Actively participated in conference calls regarding research studies on adherence and reducing insurance cost
Researched and helped construct manuscripts for adherence based studies
Collaborated with health professionals on a research project based on adherence teaching in US pharmacy schools
Managed, analyzed, and interpreted excel and SPSS spreadsheets containing protected health information.
Pharmacy Intern I
Hospital of the University of Pennsylvania
05.2010 - 08.2010
Dispensed, reviewed, and monitored medications for patient care through EPIC for a 988 bed hospital
Maintained automated floor stock medication systems - Pyxsis
Manufactured and compounded pharmaceutical products
Requisitioned and replenished stock medications
Answered phones, updated code boxes, and performed IV exchange and cassette exchange
Trained eight new pharmacy interns
Assisted in oncology research studies and aided in setting up a new oncology pharmacy in the Perleman Center
Education
Doctor of Pharmacy - Bouvé College of Health Sciences, School of Pharmacy
Northeastern University
Boston, MA
05.2014
Bachelor of Science in Pharmacy Studies - Bouvé College of Health Sciences, School of Pharmacy
Northeastern University
Boston, MA
05.2013
Skills
Patient education and counseling
Prescription Verification
Workflow Optimization
Pharmacy operations management
Regulatory Compliance
Drug Inventory Management
Training and mentoring
Inventory Control
Drug safety
Immunizations
Medication Therapy Management
Certification
Licensed Michigan Pharmacist
Registered Michigan Preceptor
Licensed Pennsylvania Pharmacist
APhA Immunization Certified
AHA CPR/AED Certified
POCT Certified
ScriptPro Certificate
Timeline
Pharmacy Manager
Rite Aid Pharmacy
09.2019 - Current
Pharmacy Manager
Rite Aid Pharmacy
11.2015 - 08.2019
Staff Pharmacist
Rite Aid Pharmacy
05.2014 - 11.2015
Pharmacy Intern
Inman Pharmacy
09.2011 - 08.2013
Pharmacy Project Researcher
Northeastern School of Pharmacy
01.2011 - 08.2011
Pharmacy Intern I
Hospital of the University of Pennsylvania
05.2010 - 08.2010
Doctor of Pharmacy - Bouvé College of Health Sciences, School of Pharmacy
Northeastern University
Bachelor of Science in Pharmacy Studies - Bouvé College of Health Sciences, School of Pharmacy