Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Dillon

Otisville,MI

Summary

Highly motivated candidate, searching to better customer care and furthering advancement. Flexible biller with customer service experience and professionalism. Has the ability to multitask and problem solve various cases. Proven ability to better customer experiences and support.

Overview

29
29
years of professional experience

Work History

Biller/Title Clerk

Al Serra Auto Plaza
Grand Blanc, Michigan
04.2014 - Current

Coordinated billing processes for vehicle sales and service transactions, ensuring timely and accurate processing.

  • Title corrections
  • Stock inventory for vehicles
  • Maintained inventory records and tracked stock levels for vehicles, supporting efficient stock management.
  • Admin assistant
  • Processed vehicle registrations and tabs, facilitating compliance with legal requirements.

Customer Service Teller/Bookkeeper

Supercash Payday Advance
Flint, Michigan
02.2006 - 03.2014
  • Facilitated pay day advances, assisting customers with immediate financial needs.
  • Processed money orders and managed billing payment center transactions to ensure customer satisfaction.
  • Conducted gold and diamond testing to authenticate customer valuables.
  • Engaged in projects with the State of Michigan to support community initiatives.

Secretary

RS Field Group
Flint, Michigan
09.1998 - 12.1999
  • Temporary employee for Waste Management.
  • Answered and returned phone calls to address inquiries and provide assistance.
  • Filed paperwork and supported customer service operations.
  • Assisted customers with inquiries and resolved concerns to enhance satisfaction.

Cashier/Floral Merchandiser

Meijer
Flint, Michigan
03.1997 - 09.1998
  • Maintained garden sections by watering, pruning, and covering plants to promote healthy growth.
  • Arranged floral displays and prepared balloons for events.
  • Worked as cashier during peak hours, facilitating efficient customer transactions.
  • Ensured cleanliness and organization in work areas to create a welcoming environment for customers.

Education

High School Diploma -

Grand Blanc Community High School
Grand Blanc, MI
06-1996

Skills

  • Billing management
  • Title corrections
  • Payment processing
  • Vehicle registration
  • Account reconciliation
  • Customer relationship management
  • Data entry accuracy
  • Inventory management
  • File management
  • Spreadsheet management
  • Multitasking and organization
  • Problem solving
  • Effective communication
  • Verbal and written communication

Timeline

Biller/Title Clerk

Al Serra Auto Plaza
04.2014 - Current

Customer Service Teller/Bookkeeper

Supercash Payday Advance
02.2006 - 03.2014

Secretary

RS Field Group
09.1998 - 12.1999

Cashier/Floral Merchandiser

Meijer
03.1997 - 09.1998

High School Diploma -

Grand Blanc Community High School
Rebecca Dillon