Tricia Pituch Orzel
Warren,MI
Summary
With a proven track record at Lincoln of Troy, I excel in automotive billing, demonstrating strong attention to detail and a team player attitude. I've streamlined billing processes, significantly enhancing customer satisfaction and compliance with state regulations. My expertise in billing software and commitment to professionalism set me apart in dealership operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Automotive Biller/Biller/Title Clerk
Lincoln of Troy
03.2022 - 08.2022
- Supported sales team by promptly generating accurate quotes for potential clients interested in purchasing vehicles.
- Adapted quickly to software updates and new technologies, ensuring uninterrupted workflow within the automotive billing department.
- Facilitated ongoing training initiatives for junior staff members on best practices related to automotive billing processes.
- Managed high volume of paperwork, ensuring accuracy and timeliness in processing vehicle registrations and title transfers.
Automotive Biller/Title Clerk
Matthews Hargreaves Chevrolet
12.2020 - 01.2022
- Delivered consistent results under tight deadlines, demonstrating a strong work ethic and commitment to departmental success.
Automotive Biller/Title Clerk
Golling Toyota
05.2020 - 08.2020
- Delivered consistent results under tight deadlines, demonstrating a strong work ethic and commitment to departmental success.
Automotive Biller/ CTA Administrator
Crestview Cadillac
09.2017 - 11.2018
- Expedited payment collections by establishing clear communication channels with customers and providing detailed invoice explanations.
- Managed high volume of paperwork, ensuring accuracy and timeliness in processing vehicle registrations and title transfers.
- Contributed to positive workplace culture through effective teamwork and open communication with colleagues.
- Supported sales team by promptly generating accurate quotes for potential clients interested in purchasing vehicles.
Automotive Biller/Tag and Title Clerk
Shelton Buick GMC
01.2017 - 08.2017
- Maintained up-to-date knowledge of state regulations to ensure compliance in all automotive transactions.
- Increased customer satisfaction by addressing and resolving billing discrepancies in a timely manner.
- Delivered consistent results under tight deadlines, demonstrating a strong work ethic and commitment to departmental success.
Senior Automotive Biller
Ray Laethem Motor Village
12.2005 - 10.2016
- Maintained up-to-date knowledge of state regulations to ensure compliance in all automotive transactions.
- Streamlined billing processes by implementing efficient organizational systems and reducing errors.
- Supported sales team by promptly generating accurate quotes for potential clients interested in purchasing vehicles.
- Increased customer satisfaction by addressing and resolving billing discrepancies in a timely manner.
Education
High School Diploma -
Bishop Foley High School
Madison Heights, MI06-1988
Skills
- Automotive Industry Knowledge
- Team player attitude
- Strong attention to detail
- Professionalism and Integrity
- Data entry expertise
- Administrative support experience
- Accuracy and Precision
- Knowledge of automotive terminology
- Familiarity with dealership operations
- Proficient in billing software
- Ability to prioritize tasks
- Experience with electronic filing systems
- HIPAA Compliance
- Billing systems and software
- Customer Engagement
- Insurance Verification
- Data entry proficiency
- Month-end closing procedures
- Business operations support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Biller/Biller/Title Clerk
Lincoln of Troy
03.2022 - 08.2022
Automotive Biller/Title Clerk
Matthews Hargreaves Chevrolet
12.2020 - 01.2022
Automotive Biller/Title Clerk
Golling Toyota
05.2020 - 08.2020
Automotive Biller/ CTA Administrator
Crestview Cadillac
09.2017 - 11.2018
Automotive Biller/Tag and Title Clerk
Shelton Buick GMC
01.2017 - 08.2017
Senior Automotive Biller
Ray Laethem Motor Village
12.2005 - 10.2016
High School Diploma -
Bishop Foley High School
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