Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebecca Duffy

River Falls,WI

Summary

Customer-focused Sales Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet needs and exceed expectations. Familiar with managing shifts and promoting team structure. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Menards
Hudson, WI
11.2022 - Current
  • Assist customers with product selection, sizing and styling.
  • Maintain up-to-date knowledge of store merchandise and policies.
  • Build relationships with customers to encourage repeat business.
  • Conduct inventories on a regular basis to track stock levels.

Shift Leader

Culver's Restaurant
Hudson, WI
11.2018 - 11.2024
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by running shifts and managing team member deployments
  • Inspected food preparation areas to ensure proper food safety standards were met at all times
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

High School Diploma -

Homeschool
Hudson, WI
05-2022

Skills

  • Positive and professional
  • Goal-Oriented
  • Listening Skills
  • Problem-solving skills
  • Retail Store Operations
  • Store Opening and Closing
  • Time Management

Certification

  • Private Pilot's License - Date of issue was Aug 22, 2022.

Timeline

Sales Associate

Menards
11.2022 - Current

Shift Leader

Culver's Restaurant
11.2018 - 11.2024

High School Diploma -

Homeschool

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Rebecca Duffy