Rebecca Dunfrey
Marion,AR
Overview
11
11
years of professional experience
Work History
Branch Manager
Locke Supply, Co.
Marion, AR
05.2022 - Current
- Manage daily operations of a retail branch, overseeing a team of three employees
- Conduct interviews and make hiring decisions to maintain a 95% employee retention rate
- Lead recruitment and training efforts to build a high-performing team that reached $100,000 a month in sales within 2 years
- Developed strong relationships with over 5 new clients, establishing customer satisfaction and repeat business
- Organize, label and stock over 5000 products
- Check employee compliance with company policies, industry regulations, and legal requirements at all times
- Resolve customer complaints or issues promptly, maintaining a high level of customer satisfaction
- Oversaw inventory management processes, minimizing stock outs while reducing excess inventory levels by 10%
- Coordinated logistics for product deliveries within the region for a 90% delivery acceptance rate
Assistant Branch Manager
Locke Supply Co
Springfield, MO
01.2020 - 05.2022
- Assisted the retail store manager in overseeing daily operations, including inventory management, sales performance, and customer service
- Assumed responsibility for opening or closing procedures as needed, confirming proper cash handling and security protocols were followed
- Provided ongoing training and coaching to staff members on product knowledge, selling techniques, and customer engagement skills
Branch Associate
Locke Supply Co
Fayetteville, AR
04.2018 - 01.2020
- Sustained a clean and organized sales floor, verifying merchandise was properly displayed and stocked
- Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
Assistant Meat Manager
Herman’s Meat & Smokehouse
Topeka, KS
02.2017 - 02.2018
- Coordinated with external partners to receive product
- Provided excellent organizational skills and perpetuated accurate accounts of inventory
- Assisted store owner with the daily operations of a retail meat counter while overseeing 10 employees
- Expertly prepared and portioned various cuts of meat, following established guidelines and customer preferences to minimize waste while maximizing profitability
Meat Clerk
Hermans Meat & Smokehouse
07.2014 - 02.2017
- Maintained a clean and sanitized work area, guaranteeing compliance with food safety regulations
- Assisted customers in selecting and recommending meat products, providing exceptional customer service
- Operated and preserved meat processing equipment, performing regular cleaning and maintenance
Timeline
Branch Manager
Locke Supply, Co.
05.2022 - Current
Assistant Branch Manager
Locke Supply Co
01.2020 - 05.2022
Branch Associate
Locke Supply Co
04.2018 - 01.2020
Assistant Meat Manager
Herman’s Meat & Smokehouse
02.2017 - 02.2018
Meat Clerk
Hermans Meat & Smokehouse
07.2014 - 02.2017
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