Jena Byrd
Marion,AR
Summary
Dynamic and reliable sales associate with a proven track record at Family Dollar, excelling in customer service and problem-solving. Adept at managing high-stress situations while maintaining organization and visual appeal. Strong teamwork skills complemented by efficient cash handling and inventory management, ensuring a seamless shopping experience for customers.
Overview
3
3
years of professional experience
Work History
Sales Associate
Family Dollar
07.2025 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Adapted to fast-paced environment, ensuring timely responses to customer needs and requests.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Catering Assistant
Creative Catering 4 U
08.2023 - 03.2024
- Assisted in food preparation and presentation for diverse catering events.
- Coordinated logistics for catering setups, ensuring timely delivery and organization.
- Collaborated with team members to maintain high standards of cleanliness and sanitation.
- Supported inventory management by tracking supplies and notifying management of shortages.
Sales Associate
Paradise Lagardere
05.2022 - 04.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized displays to promote merchandise visibility and accessibility.
- Processed transactions accurately using point-of-sale (POS) systems to ensure efficient checkout.
- Supported team in inventory management by restocking shelves and conducting stock checks.
Online Personal Shopper
Walmart
05.2022 - 02.2023
- Assisted customers in selecting products based on preferences and needs.
- Conducted thorough product research to ensure informed purchasing decisions.
- Utilized online shopping platforms to streamline order processing and fulfillment.
- Coordinated with vendors to secure timely delivery of requested items.
Education
High School Diploma -
Rolling Fork High School
Rolling Fork06-1989
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Family Dollar
07.2025 - Current
Catering Assistant
Creative Catering 4 U
08.2023 - 03.2024
Sales Associate
Paradise Lagardere
05.2022 - 04.2023
Online Personal Shopper
Walmart
05.2022 - 02.2023
High School Diploma -
Rolling Fork High School
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