Rebecca Ferguson

Assist guests with travel needs (answering inquiries, ticketing, checking in passengers and boarding flights). Instruct passengers how to purchase tickets and ensure cabin accommodations. Perform computer, iPad and paperwork tasks. Evaluate and prepare flights by arranging seat assignments and aircraft load, and upgrades. Rebooking flights, boarding and gate duties (checking flight tickets, assisting and directing passengers, making announcements, driving jetbridge to aircraft, and confirming cabin security). Process payments and secure passenger luggage which also could include pets. Perform duties of varying capacities to ensure complete guest satisfaction.

Assisted in marketing strategies, coordinating community and corporate events, created visual merchandising for shop windows and supported business development initiatives. Created most of the social media content for the center under the direction of the Marketing Manager. Worked closely with tenants on A/R accounts, license agreements, insurance policies and gave tours to potential tenants, showing units available for lease.

Coordinated client records with the Social Security Administration for disability claims. Data entry, developed and maintained filing systems, eFileWA and various clerical duties. Main point of contact on phones for clients, business associates and other attorneys.

Assisted lead teachers in implementing lesson plans and classroom activities. Supported children's social, emotional, and cognitive development through individualized attention. Facilitated daily communication with parents regarding student progress and behavior. Organized educational materials and resources to enhance learning experiences.