Program management and mission-driven professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
14
14
years of professional experience
Work History
Senior Project Officer - Child Care
New Jersey Economic Development Authority
03.2024 - Current
Works with Community Development team to manage relationships with childcare program grantees, contractors, and other governmental and non-governmental stakeholders
Develops and updates program materials used both internally and externally, including application/project review guides, preparation materials, program overviews, and applicant/grantee communications
Manages approximately 40 incoming emails and calls per day from Grantees.
Conducts a thorough review of assigned applications for adherence to program guidelines and reviews programmatic logs and CRM for accuracy of product status
Mentors, trains and coaches twelve Child Care Grant Support officers
Reviews documentation for funding and disbursement requests for accuracy and compliance with program guidelines
Utilizes CRM and accounting database to process applications, generate reports, verify financial records, and initiate disbursement requests
Tracks and aggregates performance metrics relevant to Economic Security programs to report out to EDA staff
Product Program Manager
Girl Scouts of Central & Southern NJ
01.2014 - 02.2024
Created and facilitated training programs, in-person and web-based, for staff, community partners, Girl Scouts (ages 5 through 18) and adult volunteers on a monthly basis throughout all of New Jersey
Executed the year-round implementation of two product fundraising programs (fall Magazine & Nut Program and winter Cookie Program)
Exceeded budgeted goals of annual Cookie Program revenue from 2020-2022
Supervised three Product Program Specialists and daily functionality of the department
Interviewed, appointed, trained and supervised over 50 Adult Volunteers to oversee the two programs
Oversaw multi-million-dollar Product Program annual budget
Facilitated inventory management of over 1.5 million packages of cookies
Redesigned and revitalized annual training course materials, guides, workshops, tools and programs for over 8,000 girls and 2,000 troops
Created a comprehensive annual marketing campaign including traditional print mailings and social media postings
Collaborated and established strong relationships with key stakeholders such as GSCSNJ Board Members, C-Suite Executive team and other department Managers and teams ensuring support for program initiatives
Developed annual strategic plans, setting clear objectives and achievable milestones for the team.
Facilitated internal workshops and conducted one-on-one training to educate team members.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Field Executive
Girl Scouts Heart of New Jersey
01.2011 - 01.2024
Interviewed, appointed, trained and supervised over 300 adult volunteers in three counties in New Jersey
Planned and facilitated weekly and monthly adult Girl Scout training workshops, volunteer learning opportunities, recruitment events and parents' meetings
Created promotional materials (flyers, brochures, postcards and social media posts)
Developed strong volunteer relationships through effective communication, resulting in increased volunteer satisfaction and retention.
Education
Master of Science - Human Services
Wilmington University
Wilmington, DE
05.2015
Bachelor of Arts - History
Rutgers University
New Brunswick, NJ
05.2007
Skills
Training and mentoring
Project management
Strategic planning
Cross-functional collaboration
Volunteer and customer focus
Excellent oral and written communication skills
Proficient in Microsoft Office Suite and Google platform
Proficient in CRM (Salesforce)
Proficient in Asana, Adobe Acrobat and Dropbox
Proficient in various online meeting platforms
Professional Development And Training
Collaborative Institutional Training Initiative (CITI), Social Behavioral Education Human Subjects Research, 2023
Girl Scouts USA, Product Program Annual Conferences (Manager Trainings), 2015-2023
Crestcom, Bullet Proof Manager Leadership Development Program, 2019
Project Oversight Lead (REMOTE) at New Jersey Economic Development AuthhorityProject Oversight Lead (REMOTE) at New Jersey Economic Development Authhority