Rebecca Frisbie
Antioch,TN
Summary
Dynamic leader with a proven track record in high-pressure environments, exemplified during my tenure at Hard Rock Café and Sinema. Expert in workforce training and schedule management, I excel in boosting staff retention and enhancing team performance. Skilled in marketing and production, my approach significantly improves operational efficiency and employee motivation, ensuring top-notch service delivery.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Radish Kitchen
Nashville, Tennessee
05.2025 - Current
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Evaluated current processes within the store environment to identify areas of improvement.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Managed daily operations of the store, including scheduling and supervising staff.
Operations Manager
Hard Rock Café
Nashville, TN
07.2024 - 05.2025
- Responsible for leading the server team, making schedules, opening and closing of the restaurant, running and closing out special events, counting drawers and the safe, nightly reports including sales and labor
Shift Lead/Banquet Captain/Trainer
Sinema
Nashville, TN
12.2017 - 11.2023
- Responsible for taking food and beverage orders, serving food and beverages, providing excellent customer service, performing opening and closing duties, training new employees and leading service teams for special events
On-Air Personality
102.9 The Buzz WBUZ
Nashville, TN
03.2013 - 01.2021
- Company Overview: Cromwell Communications
- Edited recorded events and interviews into radio appropriate content.
- Hosted events being broadcast over television or radio.
- Read news flashes to inform audiences of important events.
- Maintained daily program logs to provide information on broadcast elements
Server/Bartender/Trainer/Shift Lead
Hard Rock Café
Nashville, TN
04.2013 - 12.2018
- Responsible for taking food and beverage orders, serving food and beverages, providing excellent customer service, performing closing duties
Bartender
The Carriage Stop
Wilkes-Barre, PA
03.2012 - 02.2013
- Responsible for making and serving food and drinks, using cash register, stocking the bar and cleaning the bar in preparation to close
Morning Show Producer/co-host
97.9X WBSX
Wilkes-Barre, PA
12.2010 - 12.2011
- Company Overview: Cumulus Media
- Responsible for reporting news and co-hosting the morning show, scheduling in studio and phone interviews, updating station website and show Facebook page, scheduling giveaways, audio production and live appearances
On Air Personality/Traffic Director/Promotions Assistant
Z93 WKQZ
Saginaw, MI
06.2005 - 12.2010
- Company Overview: Citadel Communications
- Responsible for board operation, live breaks, participating in live appearances, voice tracking, preparing traffic reports for on air broadcast, updating station websites
- Microsoft Word, Microsoft Excel, Selector, Photo Impact, and Adobe Audition.
Waitress/Bartender
The Hamilton Street Pub
Saginaw, MI
10.2009 - 11.2010
- Responsible for serving drinks, taking payment from and making change for customers, cleaning the bar in preparation to close
Office Manager
Harmony Computers, Inc.
Flushing, MI
01.2004 - 12.2007
- Responsible for setting up customer appointments, making bank deposits, managing business finances, payroll, making online orders, and filing invoices and other paperwork
- Quickbooks, and Outlook software used
Assistant Manager
Spencer Gifts
Flint, MI
04.2004 - 12.2005
- Responsible for opening and closing the store, including paperwork and bank deposits, getting merchandise transferred in from other stores when needed, following planograms to set up in store displays, training and supervising employees, working with management team to keep store running smoothly, performing returns and exchanges for customers, handling customer complaints, doing inventory, and completing price mark ups and mark downs
On Air Personality
WWBN Banana 101.5
Burton, MI
12.2001 - 03.2005
- Company Overview: Regent Communications
- Responsible for board operation, live breaks, participating in live appearances and voice tracking
On Air Personality/ Assistant Music Director
WJXQ Q106
Lansing, MI
09.2002 - 01.2004
- Company Overview: Mid Michigan Radio Group
- Responsible for board operation, live breaks, participating in live appearances, and scheduling music
On air Personality
WRXF Radio X Rock 103
Lapeer, MI
10.1998 - 12.2001
- Company Overview: Covenant Communications
- Responsible for board operation and live breaks, being a participant in live appearances and assisting with production
- Experience with in-studio and phone interviews with artists such as; Godsmack, Linkin Park, Taproot, Alien Ant Farm, Finger Eleven, L.A
- Guns, Spacehog, Reveille, and 3 Doors Down
- Covenant Communications
Education
High School -
Flushing High School
Flushing, MI05-1991
Skills
- Marketing
- Production
- Incidents management
- Performance monitoring
- Health and safety compliance
- Performance reporting
- Workforce training
- High-pressure environments
- Onboarding and orientation
- Team leadership
- Staff retention
- Employee motivation
- Schedule management
- Unsurpassed work ethic
Certification
- TABC
- Serve Safe
References
References available upon request.
Timeline
Assistant General Manager
Radish Kitchen
05.2025 - Current
Operations Manager
Hard Rock Café
07.2024 - 05.2025
Shift Lead/Banquet Captain/Trainer
Sinema
12.2017 - 11.2023
Server/Bartender/Trainer/Shift Lead
Hard Rock Café
04.2013 - 12.2018
On-Air Personality
102.9 The Buzz WBUZ
03.2013 - 01.2021
Bartender
The Carriage Stop
03.2012 - 02.2013
Morning Show Producer/co-host
97.9X WBSX
12.2010 - 12.2011
Waitress/Bartender
The Hamilton Street Pub
10.2009 - 11.2010
On Air Personality/Traffic Director/Promotions Assistant
Z93 WKQZ
06.2005 - 12.2010
Assistant Manager
Spencer Gifts
04.2004 - 12.2005
Office Manager
Harmony Computers, Inc.
01.2004 - 12.2007
On Air Personality/ Assistant Music Director
WJXQ Q106
09.2002 - 01.2004
On Air Personality
WWBN Banana 101.5
12.2001 - 03.2005
On air Personality
WRXF Radio X Rock 103
10.1998 - 12.2001
High School -
Flushing High School
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