Linda Clark
Independence,MO
Summary
Love making a difference in people's lives. I truly enjoy every part of a event,catering or just a simple get together.
Overview
19
19
years of professional experience
Work History
Assistant General Manager
Conrad’s
Liberty, Missouri
05.2020 - Current
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
- Evaluated current processes within the store environment to identify areas of improvement.
- Identified opportunities for cost savings and operational efficiency improvements.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured compliance with company policies, procedures, and regulations.
- Helped team develop specialized projects, events and promotions.
- Facilitated communication between departments to ensure seamless operations.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Prepared weekly schedules for staff members based on their availability.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed sales data to identify trends and opportunities for growth.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Coordinated with the General Manager to develop and implement strategic plans.
- Formed and sustained strategic relationships with clients.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Delegated work to staff, setting priorities and goals.
- Organized special events such as promotions or fundraisers to drive business growth.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Monitored inventory levels and placed orders for new stock as needed.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Implemented successful business strategies to increase revenue and target new markets.
- Identified customer needs and delivered relevant product solutions and promotions.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Conducted regular staff meetings to communicate goals, updates, and receive feedback.
- Prepared staff work schedules and assigned team members to specific duties.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Manager on Duty
Long bell Pizza
Lee's Summit, Missouri
08.2017 - 01.2019
- Created schedules for staff members according to business needs.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Catering Coordinator
Krokstrom and Klubb Market
08.2016 - 12.2016
- I truly believe that the best accomplishments are all the friendships and business opportunities I've had
Manager
Sunset Grill
05.2006 - 06.2016
Education
High School -
Truman High School
Business -
Longview Community College
Skills
- Delphi
- Event Planning
- Hospitality Experience
- Marketing
- Budgeting
- Forecasting
- Negotiation
- Leadership Experience
- Supervising Experience
- Excel
- Team leadership strength
- Training and development background
- Training and development skill
- Marketing initiatives
- Program administration
- Sales coaching
- Menu development
- Process improvements
- Operations oversight
- Customer relationship management (CRM)
- Staff development
- Business operations
- Employee scheduling
- Financial leadership
- Staff management
- Customer retention
- Inventory control
- Employee relations
- Workflow coordination
- Sales techniques
- Google drive
- Food safety and sanitation
Timeline
Assistant General Manager
Conrad’s
05.2020 - Current
Manager on Duty
Long bell Pizza
08.2017 - 01.2019
Catering Coordinator
Krokstrom and Klubb Market
08.2016 - 12.2016
Manager
Sunset Grill
05.2006 - 06.2016
High School -
Truman High School
Business -
Longview Community College