Rebecca Garcia

• Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
• Answered multi-line phone system, directing calls to appropriate departments and staff members.
• Maintained organized filing system for patient records, enhancing retrieval efficiency and accuracy.
• Assisted patients with inquiries, providing information about services and navigating the facility.

I enter tickets in a daily into Netsuite, I co ver 3 stores Malaga, Loco Hills and Carlsbad. I occasionally answer the phone. I also file tickets that are done, clean office

• Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
• Supported inventory management by tracking stock levels and coordinating replenishment orders.
• Monitored service quality and provided feedback to improve team performance.
• Trained new employees on company policies, procedures, and best practices.