Rebecca Garza

Provided clerical support and services to various departments, which included Department Chiefs, Directors, School Board of Trustees, Superintendent along with providing support and assistance to parents, students and the community.

• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Processed accounts payable and receivable transactions accurately within set timeframes.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Managed and tracked expenses to meet company budget requirements.
• Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Executed special objectives and projects in response to executive team and board member requests.

Joined Lancaster ISD as a campus secretary and was promoted to Administrative Assistant of the Communications and the Deputy Superintendent department.

• Coordinated appointments, meetings and conferences.
• Directed parent/student communication to appropriate department personnel.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Updated contact lists regularly when changes occur in employee status or contact information.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Created travel arrangements for senior managers according to their requirements.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Responded to customer issues to provide immediate resolution and improve retention.

Joined Cedar Hill ISD as the attendance clerk and was promoted to Principal's secretary and managing the office.

• Managed office operations and procedures, including recordkeeping systems, filing systems, supply requisition, mail distribution and other administrative services.
• Organized meetings and conferences, prepared agendas and took minutes of proceedings.
• Organized and maintained documents, files and records.
• Ordered supplies for the office; monitored inventory levels to ensure adequate stock is available at all times.
• Greeted visitors in a professional manner and provided them with assistance as needed.
• Liaised with parent/students, addressed inquiries, handled meeting requests and answer any questions to provide outstanding customer care.