Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sofia Burciaga

Tontitown,AR

Summary

Management graduate with experience in banking and administrative operations, bringing strong customer service, accuracy, and organizational skills to support efficient day-to-day business functions in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Administrative assistant

All in 1 Painting & More
Rogers, AR
07.2025 - Current
  • Served as a primary point of contact, efficiently managing phone calls, communications, and addressing inquiries from clients.
  • Coordinated meetings, prepared agendas, and distributed meeting minutes to keep our project informed and aligned.

Teller Services / Customer Services

Today’s Bank
Springdale, AR
04.2024 - 05.2025
  • Handled daily transactions, ensuring accuracy and efficiency, and processed deposits and withdrawals.
  • Assisted customers with account inquiries, providing timely solutions and exceptional service.
  • Monitored compliance with bank policies, safeguarding against potential fraud and ensuring customer security.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

PT Teller Services

Legacy National Bank
Springdale, AR
03.2023 - 04.2024
  • Assisted customers with their banking needs, including deposits, withdrawals, and account inquiries.
  • Managed time effectively to handle multiple tasks and serve customers properly
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Education

Bachelor of Business Administration - Management

Berkeley College
New York
12.2025

Skills

  • Bilingual (Spanish)
  • Jack Henry
  • POS Systems
  • Housecall Pro
  • Microsoft Office
  • Google Workspace
  • Customer service
  • Office administration

Timeline

Administrative assistant

All in 1 Painting & More
07.2025 - Current

Teller Services / Customer Services

Today’s Bank
04.2024 - 05.2025

PT Teller Services

Legacy National Bank
03.2023 - 04.2024

Bachelor of Business Administration - Management

Berkeley College
Sofia Burciaga