Rebecca Gentry
Wichita Falls,TX
Summary
I am currently employed as a receptionist at State Farm Insurance. I have thirteen years professional clerical and administrative experience in an office setting. I believe my positive attitude provides value for this position in regard to customer service, client interaction, receiving phone calls and messages. I have great organizational skills and time management. I feel that my knowledge and skills will be an asset for this position.
Overview
24
24
years of professional experience
Work History
Receptionist
Tracey Denson State Farm Insurance
04.2023 - Current
- Corresponded with clients in person, email, telephone, or postal mail.
- Respond to inquiries from callers seeking information.
- Confirm appointments, communicate with clients, and update client records.
- Answer phone promptly and direct incoming calls to correct offices.
- Handle cash and credit transactions and maintain sales and payment records accurately.
- Collect and distribute messages to team members providing open communication and high customer service.
- Welcome customers with friendly greeting, answering general questions directing to specific offices.
Receptionist
Allred Thompson Mason Daugherty
12.2007 - 05.2011
- Greet clients and visitors
- Answer phone calls and forward to appropriate recipients
- Receive package deliveries and sort-distribute incoming mail.
Assistant Manager
Parkstone Apartments
04.2006 - 11.2007
- Compliance / HUD Coordinator
- Collect and process tenant rental payments
- Show property to prospective clients
- Manage and process applications
- Point of contact for all tenant communications.
Assistant Manager
Highland Oaks Apartments
03.2001 - 04.2006
- Compliance / HUD Coordinator
- Collect and process tenant rental payments
- Show property to prospective clients
- Manage and process applications
- Point of contact for all tenant communications.
Education
High School Diploma -
Wichita Falls High School
Wichita Falls, TX05.1999
Timeline
Receptionist
Tracey Denson State Farm Insurance
04.2023 - Current
Receptionist
Allred Thompson Mason Daugherty
12.2007 - 05.2011
Assistant Manager
Parkstone Apartments
04.2006 - 11.2007
Assistant Manager
Highland Oaks Apartments
03.2001 - 04.2006
High School Diploma -
Wichita Falls High School
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