Rebecca Griffin
Grand Saline
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional client satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Chili's Bar and Grill
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server Trainer
Texas Music City Grill and Smokehouse
04.2021 - 02.2023
- Promoted consistent service standards by implementing new training protocols.
- Provided constructive feedback for improvement to individual team members.
- Maintained training records for new hires to streamline onboarding processes for future staff.
- Conducted training sessions for new servers to enhance customer service skills and team collaboration.
Server Team Lead
Richie's by the Sea
01.2019 - 01.2021
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Collaborated with management to identify areas of improvement in service standards, implementing necessary changes.
Bartender
Camille's Cajun Cafe
07.2016 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Preschool Teacher
Riverside Developmental Educational Center
05.2016 - 12.2018
- Implemented behavior management strategies to cultivate respect and cooperation among students.
- Created a positive classroom atmosphere with routines and structure that promote security and confidence.
- Organized hands-on learning experiences to encourage curiosity and exploration in young children.
- Enhanced language skills with storytelling sessions and vocabulary-building games.
Cashier
Brookshires Pharmacy
03.2014 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor's of Science in Nursing - Nursing
Tyler Junior College
Tyler, TX12-2026
High School Diploma -
Grand Saline High School
Grand Saline, TX06-2016
Skills
- Strong work ethic
- Memory retention
- Adaptable and flexible
- Team player
- Task prioritization
- Multitasking Abilities
- Hospitality service expertise
- Cool under pressure
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Basic Life Support Certification (BLS)
- Texas Driver's License
- ServSafe Alcohol - National Restaurant Association.
- HIPAA Certified
Timeline
Server
Chili's Bar and Grill
08.2023 - Current
Server Trainer
Texas Music City Grill and Smokehouse
04.2021 - 02.2023
Server Team Lead
Richie's by the Sea
01.2019 - 01.2021
Bartender
Camille's Cajun Cafe
07.2016 - 12.2018
Preschool Teacher
Riverside Developmental Educational Center
05.2016 - 12.2018
Cashier
Brookshires Pharmacy
03.2014 - 03.2016
Bachelor's of Science in Nursing - Nursing
Tyler Junior College
High School Diploma -
Grand Saline High School
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