Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Hall

Covington,GA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Positive and professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 30 years of experience paired with goal-oriented and performance-minded approach.

Overview

13
13
years of professional experience

Work History

Assistant Property Manager

Ventron Management
08.2022 - 05.2023
  • Followed up on delinquent tenants and coordinated collection procedures. Filled all Warrants and Writs, attended court when needed.
  • Handled resident complaints promptly and appropriately, Maintenance, and other support services if needed.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Verified income, Work history and rental history, completed file tracking sheet for each applicant.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Communication with Corporate for deposit refunds and bad debt collections.
  • Showed apartments to potential tenants and answered questions regarding community.

Resident Retention Manager

Stonemark Property Management
01.2021 - 08.2022
  • Motivated employees through special events and incentive programs.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Leveraged data and analytics to make informed decisions and drive business improvements

Property Manager

Dri Real Estate
05.2010 - 01.2021
  • Completed final move-out walk-throughs with Resident to identify required repairs to complete successful turn in a timely manner.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
  • Followed up on delinquent tenants and coordinated collection procedures. Filing all legal paperwork and attending court when needed.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Inspection of property to ensure curb appel, checking lighting and all walk areas to minimize lability to owner.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • New application approval/denial in compliance with Fair credit Act.
  • Weekly owner meetings to review collection efforts, Marketing and resident events.
  • Building a cohesive team to minimize turnover and create a productive staff.

Education

High School Diploma -

Eagles Landing High School
McDonough, GA
06.1994

Skills

  • Maximizing Occupancy to Minimize Vacancy loss
  • Dailey Property Inspection for Curb Appel and Limit Liability to owner
  • Hiring,Training and Supervision of all staff
  • Social Media Engagement and Marketing planning
  • Resident Relations and Retention
  • New Applicant Screening and file approval
  • Filing all Legal Writ, and Eviction attending court
  • Input of Renewals, Rental Insurance and Invoices
  • Microsoft Office, Property Boss, OneSite, Yardi
  • Yardi, Property Boss and One Site

Timeline

Assistant Property Manager

Ventron Management
08.2022 - 05.2023

Resident Retention Manager

Stonemark Property Management
01.2021 - 08.2022

Property Manager

Dri Real Estate
05.2010 - 01.2021

High School Diploma -

Eagles Landing High School

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Rebecca Hall