Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Rebecca Hamby

Tarominas Sislian Restaurant
Troy,MO
1
Language
20
years of professional experience

Dedicated server with a proven record of enhancing guest satisfaction through exceptional service, order accuracy, and effective multitasking in high-volume dining environments.

Work History

Server

4 Years 1 Month
Tarominas Sislian Restaurant | 08.2022 - 09.2026
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
  • Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
  • Collaborated with kitchen staff to streamline food preparation processes, improving service speed.

Clerk

2 Years
Caseys's General Stores | 08.2022 - 08.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to enhance customer service experience and resolve issues.
  • Trained new staff on store policies, procedures, and operational best practices.
  • Assisted in inventory management by restocking shelves and organizing stockroom.
  • Implemented strategies to improve checkout efficiency, reducing wait times for customers.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Server

9 Years 5 Months
Bullys Smokehouse | 06.2006 - 11.2015
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills while maintaining professionalism.
  • Implemented feedback from patrons to enhance menu offerings and overall dining experience.
  • Trained new servers on menu items and restaurant procedures, fostering team performance.
  • Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma

Mehlville Senior High School | St Louis, MO | 05-2006

Skills

Exceptional customer service
Guest engagement
Food delivery
Order accuracy
Order management
Menu presentation
Service upselling
Suggestive selling
High-Volume dining
Food safety practices
Sanitation compliance
High volume dining
Food running
Table busing
Table busing
Tableside etiquette
Guest relations
Supply restocking
Shift management
Multitasking and organization
Food promotion
Peer training
Calm demeanor
Customer engagement
Allergy awareness
Service prioritization
Client relations
Multitasking
Menu memorization
Event service support
Training servers
Ordering procedures
Calm demeanor
Guest seating assistance
Table resetting

Accomplishments

  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Elementary

Timeline

Server

Tarominas Sislian Restaurant
08.2022 - 09.2026Read More

Clerk

Caseys's General Stores
08.2022 - 08.2024Read More

Server

Bullys Smokehouse
06.2006 - 11.2015Read More

Mehlville Senior High School

High School Diploma
Read More
Rebecca Hamby