Gage Ewing
Sullivan,IL
Summary
Dynamic manager with proven success in safety compliance, resource allocation, and customer service. Recognized for developing process improvements that enhance workflow efficiency and ensure adherence to industry standards. Results-driven professional experienced in managing concrete project execution and team performance. Skilled in scheduling, time management, and employee onboarding, with a strong focus on enhancing customer satisfaction and maintaining compliance with safety protocols.
Overview
8
8
years of professional experience
Work History
Manager/Sales Manager
3 Guys Concrete
Atwood, IL
05.2022 - Current
- Oversaw team performance and provided training on safety protocols.
- Managed daily operations for concrete project execution and scheduling.
- Coordinated resource allocation for multiple construction projects simultaneously.
- Developed process improvements to enhance workflow efficiency and safety compliance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
Electrician
Hilltop Electric
Lynnville, Tennessee
03.2021 - 05.2022
- Installed electrical systems and components in residential and commercial buildings.
- Maintained tools and equipment for optimal performance and reliability.
- Installed conduit, wire and motor controls.
- Repaired or replaced worn or defective parts using hand tools and power tools.
- Assessed, tested and operated variety of electrical components and systems.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Connected wires to circuit breakers, transformers, or other components.
Manager/Sales Manager
3 Guys Concrete
Atwood, IL
02.2018 - 03.2021
- Managed daily operations for concrete project execution and scheduling.
- Oversaw team performance and provided training on safety protocols.
- Coordinated resource allocation for multiple construction projects simultaneously.
- Maintained quality control standards for concrete mixing and delivery processes.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2019
Skills
- Safety compliance
- Resource allocation
- Customer service
- Scheduling
- Time management
- Employee onboarding
- Documentation and reporting
- Customer relationship management (CRM)
- Decision-making
- Schedule preparation
- Project planning
- Verbal and written communication
- Sales management
- Business development
- Negotiation
References
References available upon request.
Timeline
Manager/Sales Manager
3 Guys Concrete
05.2022 - Current
Electrician
Hilltop Electric
03.2021 - 05.2022
Manager/Sales Manager
3 Guys Concrete
02.2018 - 03.2021
High School Diploma -
Penn Foster Career School