Rebecca Hart

As a Customer Service Associate at Publix Super Markets Inc., I excelled in delivering exceptional service by promptly addressing customer questions, resolving issues, and providing guidance on product, As well as answering phone calls multiple times a day. I demonstrated proficiency in various tasks including cash handling, safe balancing, and processing transactions accurately. With expertise in managing Western Union transactions and lottery sales, I ensured compliance with regulations while enhancing the customer experience. Additionally, I collaborated with team members across departments such as Grocery, Bakery, and Deli to support store operations, including inventory management and closing duties. Throughout my time at Publix, I prioritized customer satisfaction, striving to leave every customer satisfied with their shopping experience.

As a dedicated volunteer instructor helper at Martial Arts Academy for about five years, I played a role in supporting fellow students' development. I assisted in improving their understanding of martial arts techniques, helped with training sessions to prepare them for belt tests, and provided feedback to enhance their skills. Additionally, I actively participated in judging belt tests, offering constructive evaluations to help with students' progress within the program, During my time, I prioritized creating a supportive learning environment and assisting students in achieving their martial arts goals.