Rebecca Hernandez
Liberty,MO
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJX Companies
04.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Wendy's
11.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
GED -
North Kansas City Adult Educ
North Kansas City, MO05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Client service
- Store opening and closing
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
TJX Companies
04.2024 - 02.2025
Cashier
Wendy's
11.2022 - 01.2023
GED -
North Kansas City Adult Educ
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